EVIN CHAKIATH
Perth,Western Australia
Summary
Operations manager with Proven track record of delivering results through strategic planning, process improvement and team leadership. Skilled in driving operational efficiency, cost reduction, and quality enhancement to maximize productivity and profitability. Adept at implementing innovative solutions to streamline operations and enhance customer satisfaction. Strong analytical abilities combined with exceptional communication and interpersonal skills, fostering collaborative relationships with cross-functional teams and stakeholders. Moreover, dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, KPI and contract management. Seeking to leverage my expertise to drive operational excellence and contribute to the success of an organization.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Assistant Venue Manager
lavish habits
Perth, WA
08.2024 - 01.2025
- Negotiated contracts with vendors and suppliers to secure best prices and services.
- Ensured proper training was provided for all staff members working at the facility.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Used Tanda to roster staff effectively; moreover, did stocktake, ordering, and batching as well.
- Marketed venue location and events using social media and websites.
Restraunt Manager
Grilld
Perth, WA
01.2024 - 03.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Rosters were made ensuring management coverage for opening, closing and on peak times to ensure operational standards at met each day.
Supervisor
The island at Elizabeth quay
Perth , WA
10.2023 - 11.2023
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Poured wine, beer and cocktails for patrons.
Operations Manager
Navya bakes and confectionaries India pvt ltd
Kerala, India
06.2022 - 03.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented successful business strategies to increase revenue and target new markets.
- Measured and reviewed performance via KPIs and metrics.
- Crafted operations best practices using audits and project management team feedback.
- Managed daily operations of the bakery including budgeting, scheduling, inventory management, product quality control and customer service.
Restaurant Manager
Camile thai
Westmeath, Ireland
07.2021 - 05.2022
- Evaluated performance by measuring guest satisfaction, volume and revenue to facilitate changes and boost operations success.
- Analyzed operating expenses such as labor and cost of goods to implement new policies and measures to reduce spending and maximize revenue.
- Orchestrated employee development and retention strategies and programs.
- Oversaw and managed catering and event food service operations.
- Established and enforced health and safety procedures and policies to meet operational standards and regulatory requirements.
- Analyzed financial reports and profit and loss statements to evaluate and improve profitability.
Assistant Restaurant Manager
Camile thai
Dublin, Ireland
10.2020 - 07.2021
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Manager
Navya Bakes and Confectionaries
Kerala, India
08.2019 - 10.2020
- Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
- Developed new recipes that appealed to customers' taste preferences while meeting nutritional guidelines.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Created cost-effective strategies to reduce waste while increasing productivity levels.
Customer Service Representative
Sainsbury's
Kingston, London
06.2018 - 07.2019
- Maintained a high level of professionalism when dealing with difficult customers.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Postgraduate Diploma in Business Administration - Business
Dublin Business School
Ireland01.2022
Master of Science - Engineering Projects And Systems Management
Kingston University
London03.2019
Bachelor of Technology - Mechanical Engineering
North East Frontier Technical University
India07.2017
Skills
- Tanda
- Crunchtime netchef
- Impos
- Microsoft Office
- Now book it
- Bepoz
- Multi-Unit Operations Management
- Risk Management
- Quality Control
- Excellent Communication Skills
- ERP Software
- CRM Software
Languages
English
Native/ Bilingual
Hindi
Full Professional
Malayalam
Native/ Bilingual
Accomplishments
- Conducted food sampling event for a group of 3000 people during a marathon.
- Finalist in bright ideas competition hosted by Kingston university
- Played state level basketball in INDIA
- Received opportunity to franchise a fast food restaurant chain in UK
Timeline
Assistant Venue Manager
lavish habits
08.2024 - 01.2025
Restraunt Manager
Grilld
01.2024 - 03.2024
Supervisor
The island at Elizabeth quay
10.2023 - 11.2023
Operations Manager
Navya bakes and confectionaries India pvt ltd
06.2022 - 03.2023
Restaurant Manager
Camile thai
07.2021 - 05.2022
Assistant Restaurant Manager
Camile thai
10.2020 - 07.2021
Manager
Navya Bakes and Confectionaries
08.2019 - 10.2020
Customer Service Representative
Sainsbury's
06.2018 - 07.2019
Postgraduate Diploma in Business Administration - Business
Dublin Business School
Master of Science - Engineering Projects And Systems Management
Kingston University
Bachelor of Technology - Mechanical Engineering
North East Frontier Technical University
Certification
- RSA
- Approved manager
- First aid
- food handler
- food safety supervisor
ACADEMIC PROJECTS
- Automobile ergonomics test rig, testing the safety and comfort of people with various heights and weights in automobiles.
- The assessment of organizations operational project management by considering the business changes associated with capacity management to deal with the challenges in an expanding environment to suffice sustainability, innovation and functional efficiency
INTERESTS
- Basketball, movies, reading, travelling, working out, culinary arts, marital arts, modelling and automobiles
References
References available upon request.
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