Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fiona Langley

Quakers Hill

Summary

I am seeking to still be a support worker doing what I love and am passionate about.

Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Therapy Care
12.2023 - 06.2025
  • Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
  • Assisted clients in developing social skills through engaging activities and community involvement.
  • Implemented individualized care plans, ensuring consistent delivery of support services tailored to client needs.
  • Coordinated transportation and accessibility arrangements for clients participating in community programs.

Care Service Employee

Baptistcare NSW Kellyville
06.2017 - 12.2023
  • Personal care
  • Housekeeping
  • Transportation
  • Medication assist
  • Shopping
  • Helping with everyday daily tasks with the elderly

Service Assistant

Aldi, Rouse Hill
08.2016 - 01.2017
  • Customer service
  • Pallet jack handling
  • Ordering stock
  • Manual cash handling
  • Operate cash register
  • Operate scanner
  • Produce running and stock running
  • Worked in a small team

Business Admin cert 3

Tafe NSW, Nirimba campus
02.2015 - 02.2016

Coles, Blacktown
09.2013 - 12.2014

Service Manager

Coles Woodcroft, Rouse Hill
04.2000 - 11.2012
  • Service Assistant - Deli Assistant, Fruit and Veg, Bakery Assistant & Manager
  • Service Manager/Duty Manager
  • Store Safety Officer
  • Cash handling
  • Customer service
  • Ordering, and stock take
  • Dealing with customer complaint
  • Computer ordering
  • Rostering staff
  • Follow OHS Procedures
  • Night fill
  • Admin duties

Education

High School Diploma -

Bethlehem College
Ashfield, NSW

Certificate I - Dementia

University of Tasmania
TAS
03.2022

Certificate III - Business Administration

Nirimba TAFE
01.2015

Skills

  • Excellent customer service skills
  • Able to multi-task
  • Outgoing personality
  • Work well in a team and independently
  • Adapt well to change
  • Enjoy new challenges
  • Management experience
  • Staff Supervision
  • Handling complaints
  • Knowledge of office procedures
  • Keyboard skills – 4158 wpm

Certification

  • 2016 RSA Certificate – Current till 2020
  • 2014 Store Safety Certificate
  • Inhouse Certificates, Coles & Aldi

Timeline

Disability Support Worker

Therapy Care
12.2023 - 06.2025

Care Service Employee

Baptistcare NSW Kellyville
06.2017 - 12.2023

Service Assistant

Aldi, Rouse Hill
08.2016 - 01.2017

Business Admin cert 3

Tafe NSW, Nirimba campus
02.2015 - 02.2016

Coles, Blacktown
09.2013 - 12.2014

Service Manager

Coles Woodcroft, Rouse Hill
04.2000 - 11.2012

Certificate III - Business Administration

Nirimba TAFE

High School Diploma -

Bethlehem College

Certificate I - Dementia

University of Tasmania
Fiona Langley