Gabriel Jones
Belrose
Summary
Dynamic professional with a proven track record at The Old Civic, excelling in customer service and teamwork. Enhanced workflow efficiency and customer satisfaction through effective collaboration and attention to detail. Proficient in cash handling and maintaining cleanliness, contributing to a 20% increase in patron loyalty. Reliable and adaptable, fostering a supportive team culture.
Overview
3
3
years of professional experience
Work History
Cafe Worker
The Old Civic
01.2024 - Current
- Provided exceptional customer service, ensuring positive dining experiences for patrons.
- Operated espresso machines and blenders to prepare beverages efficiently.
- Maintained cleanliness and organization of the café environment, adhering to health standards.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Collaborated with team members to streamline service during peak hours, enhancing workflow efficiency.
- Trained new employees on café operations and customer interaction protocols, fostering a supportive team culture.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty to the establishment.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Volunteer
Forest Food Bank
01.2023 - Current
- Assisted in organizing community events, enhancing engagement and participation among diverse groups.
- Collaborated with team members to deliver services effectively, ensuring smooth operations during events.
- Developed promotional materials to increase awareness of programs, contributing to greater community involvement.
- Provided support in logistics coordination, managing supplies and resources for successful event execution.
Church Volunteer
Frenchs Forest Anglican Church
01.2023 - Current
- Organized community outreach events to strengthen church engagement.
- Coordinated volunteer schedules to ensure adequate support for services and activities.
- Facilitated training sessions for new volunteers, enhancing team efficiency and collaboration.
- Developed communication materials to promote church initiatives and programs effectively.
Education
High School Diploma -
Davidson High School
Frenchs Forest 208609-2025
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Attention to detail
- Punctual and reliable
- Workplace safety
- Time management
- Cash handling proficiency
- Product presentation
Timeline
Cafe Worker
The Old Civic
01.2024 - Current
Volunteer
Forest Food Bank
01.2023 - Current
Church Volunteer
Frenchs Forest Anglican Church
01.2023 - Current
High School Diploma -
Davidson High School
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