Experienced NDIS Support Coordinator with a proven track record at Kurrajong, adept in managing high-volume caseloads, leveraging strong communication and financial management skills. Excelled in fostering client relationships, ensuring effective use of NDIS budgets, and enhancing service delivery through digital tools. Demonstrated expertise in navigating NDIS processes and improving client outcomes.
Overview
4
4
years of professional experience
Work History
NDIS Support Coordinator
Kurrajong Waratah
04.2024 - Current
Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
Monitor the participant’s NDIS budget and ensure the funding is used effectively. Assist participants in managing their NDIS funds and ensure that supports are delivered in line with the agreed budget. Ensure that all claims and payments for services are submitted accurately and on time.
Collaborated with interdisciplinary teams / stakeholders to provide comprehensive support services for clients, improving outcomes across multiple domains.
Maintain accurate and up-to-date records and documentation related to the participant’s services, goals, and supports.
Ensure compliance with NDIS regulations, policies, and reporting requirements.
Prepare reports and attend review meetings as required by NDIS.
Developed tailored support plans for diverse clientele, identifying unique needs and assisting client achieve their NDIS goals.
Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
Disability Support Worker
Northcott Disability Services
09.2022 - 04.2024
Assisted participants with personal care tasks such as bathing, dressing, grooming, toileting, and feeding as required.
Participant transport
Developed strong interpersonal relationships with participants, earning their trust and respect through consistent empathy and understanding.
Supported participants in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tasks.
Enhanced quality of life for participants with physical and intellectual disabilities through compassionate care and assistance.
Provided emotional support to participants during challenging times, fostering resilience and coping skills.
Assisted participants in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Promoted a safe and inclusive environment for all participants by enforcing policies and procedures consistently.
Medication management & administration as per the participant's care plan, ensuring accurate records are kept.
Disability Support Worker
New Directions Disability Services
12.2020 - 09.2022
Assisted participants with personal care tasks such as bathing, dressing, grooming, toileting, and feeding as required.
Participant transport
Developed strong interpersonal relationships with participants, earning their trust and respect through consistent empathy and understanding.
Supported participants in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tasks.
Enhanced quality of life for participants with physical and intellectual disabilities through compassionate care and assistance.
Provided emotional support to participants during challenging times, fostering resilience and coping skills.
Assisted participants in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Promoted a safe and inclusive environment for all participants by enforcing policies and procedures consistently.
Medication management & administration as per the participant's care plan, ensuring accurate records are kept.
Education
Diploma - Family And Community Services
TAFE NSW
NSW
12-2023
High School Diploma -
Wagga High
Wagga Wagga, NSW
11-2010
Skills
Strong communication skills (both verbal and written)
High level of empathy, active listening, and interpersonal skills
Ability to work with diverse groups of people, including individuals with complex needs
Strong organizational and time-management skills
Problem-solving abilities and resourcefulness
Knowledge of the NDIS system and its processes
Ability to use digital tools for record-keeping, communication, and reporting
Microsoft excel
Financial management
Timeline
NDIS Support Coordinator
Kurrajong Waratah
04.2024 - Current
Disability Support Worker
Northcott Disability Services
09.2022 - 04.2024
Disability Support Worker
New Directions Disability Services
12.2020 - 09.2022
Diploma - Family And Community Services
TAFE NSW
High School Diploma -
Wagga High
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