Georgia Wiltshire
Sydney,NSW
Summary
Customer focused worker, reliable and excellent team player. I have great interpersonal and communication skills and pride myself with being a friendly and cheerful person.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Waymark Hotels
Karumba, Queensland
06.2023 - 10.2023
- Resolved guest complaints to maintain complete customer satisfaction.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensure guests understand how to interact with games and machines.
- Facilitate payments if guests win money.
- Pay close attention to guests drinking limits and time spent in the gaming room.
Senior Retail Assistant/Supervisor
Baby Bunting
05.2020 - 04.2023
- Excellent customer service
- POS experience
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assisted customers with web ordering inquiries via telephone or email.
- Maintained an up-to-date knowledge of all products available in the store.
- Counted and balanced registers.
Tutoring Assistant
Kumon Institute Education Co.
06.2016 - 09.2020
- Assisting students of ages four to seventeen with class work and homework
- Interacting with students' parents and supervisors
- Supporting students
- Administered assessments such as quizzes or tests to evaluate student progress in achieving goals.
- Worked closely with students to help develop math and essay writing skills.
Education
Bachelor of Criminology And Criminal Justice - Law And Justice
University of New South Wales
12-2024
Skills
- Excellent customer service and communication skills
- Staff Leadership
- Hard worker, determined to finish my task
- Fast learner
- Phone Orders
- Beverage Preparation
Certification
- Current RSA and RSG (Queensland) - currently completing NSW RSA
- Working With Children Check
Timeline
Food and Beverage Attendant
Waymark Hotels
06.2023 - 10.2023
Senior Retail Assistant/Supervisor
Baby Bunting
05.2020 - 04.2023
Tutoring Assistant
Kumon Institute Education Co.
06.2016 - 09.2020
Bachelor of Criminology And Criminal Justice - Law And Justice
University of New South Wales
- Current RSA and RSG (Queensland) - currently completing NSW RSA
- Working With Children Check
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