Gina Lee

-Ordering, warehousing, organizing sales and store management
-Recommendations based on guest preferences
-Organized our own tasting event to lead to sales
-Achieved more than $2000 aud per weekday on average (working alone)

-Department store wine shops have five importers and are competitive
-A high level of knowledge about wine
-Memorized all tasting notes for imported wines, explain them, and make recommendations based on the taste of the customers
-Responsible for everything from cashier, wine recommendation, wine warehousing and arrangement, cleaning, delivery, and packaging
-Experience receiving incentives for selling the most expensive wine in the store (Chateau Petrus 2017, over $8000aud)
-Experienced in conducting tasting events for VIPs at department stores

-Maintained extensive knowledge of 20+ menu items, ranging from the origin of ingredients to cooking methodology to educate dinners and answer all of questions
-Provided prompt, accurate, exceptional customer service
-Presented each course of the meal to exacting standards established by the chef to create a rich, fulfilling experience for dinners
-As a Junior Sommelier, served and presented about wine

-Recorded food and drink orders and served customer requests to the highest standard
-Maintained full product knowledge of menu and specials
-Made suggestions to customers based on preferences
-Experience large-scale events such as weddings and seminars

-Greeted, seated and served customers in 200 table section
-Order check, serving plates and spirits
-Mastered all position(Open/middle/close)
-Take over new employees as a senior employee
-Suggested specials and upsold drinks