Summary
Overview
Work History
Education
Skills
Timeline
Generic

HAMID SOTOODEH

Baulkham Hills,NSW

Summary

Experienced Jeweler with 4 years of experience and advanced technical problem-solving ability. Familiar with contemporary industry practices and customer buying preferences. Skilled collaborator with internal personnel, outside stakeholders and clients alike.

Overview

25
25
years of professional experience

Work History

Courier Contractor

AUSTRALIA POST
01.2018 - Current

Performing PDA operations and conducting bank runs, delivering documents valued at over 15 million dollars daily to major banks such as Westpac, St George, and ANZ.

  • Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.

Store Manager

LIDA LEATHER
05.2017 - 01.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Jeweler

DIAMON HOUSE
04.2011 - 02.2015
  • Coordinate client designs and specifications using precious metals.
  • Shaping moulded metal by cutting, filing, turning, and bending using specialised hand and power tools.
  • Assembling bespoke jewellery pieces by soldering, screwing, and riveting resulting in a finished piece.
  • Casting, moulding and melting gold and silver.
  • Repairing jewellery by soldering, replacing, and rebuilding worn and broken parts.
  • Identify and implement improvements and innovation as necessary.
  • Compete quality assurance check on finished items as required.

Salesperson

PARS APPLIANCES
01.2000 - 05.2011
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Education

Certificate in Teaching of Mastering Mind Control - Psymentology

Taheri Academy
Canada
07.2022

Certificate - Hospitality

William Angliss Institute of TAFE
Melbourne, VIC
12.2015

Associate of Arts - Graphic Design

Tehran Vocational School
Iran
06.1997

Skills

  • Computer skills
    Ability to work in a fast-paced environment
    Positive attitude and flexibility as a team player
    Conflict resolution skills, resolving client invoicing and purchasing queries
    Prioritizing tasks
    Punctuality
    Deadline-oriented
    Ability to work independently
    Attention to detail and confidentiality
    Active listening
    Payment collection

Timeline

Courier Contractor

AUSTRALIA POST
01.2018 - Current

Store Manager

LIDA LEATHER
05.2017 - 01.2018

Jeweler

DIAMON HOUSE
04.2011 - 02.2015

Salesperson

PARS APPLIANCES
01.2000 - 05.2011

Certificate in Teaching of Mastering Mind Control - Psymentology

Taheri Academy

Certificate - Hospitality

William Angliss Institute of TAFE

Associate of Arts - Graphic Design

Tehran Vocational School
HAMID SOTOODEH