HAMID SOTOODEH

Performing PDA operations and conducting bank runs, delivering documents valued at over 15 million dollars daily to major banks such as Westpac, St George, and ANZ.

• Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
• Enhanced delivery efficiency by optimizing routes and time management strategies.
• Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.

• Coordinate client designs and specifications using precious metals.
• Shaping moulded metal by cutting, filing, turning, and bending using specialised hand and power tools.
• Assembling bespoke jewellery pieces by soldering, screwing, and riveting resulting in a finished piece.
• Casting, moulding and melting gold and silver.
• Repairing jewellery by soldering, replacing, and rebuilding worn and broken parts.
• Identify and implement improvements and innovation as necessary.
• Compete quality assurance check on finished items as required.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.