HARLEEN KAUR

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Communicated regularly with family members about client progress, addressing any concerns or questions promptly.

• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
• Replenished office supplies, placing new orders for restocking to maintain inventory.
• Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
• Resolved customer complaints or answered customers' questions.

REFERENCE: MANAGER HARDEEP (+61424771528)

• Sustained office efficiency by implementing and planning office systems, equipment procurement, and layouts.
• Interpreted and communicated work procedures and company policies to staff.
• Reviewed files and records to obtain information and respond to requests.
• Coordinated office activities and operations to secure efficiency and compliance with company policies.
• Supervised and supported housekeeping personnel to maximize quality of service and performance.
• Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.

REFERENCE: MANAGER JERALYN JONES (+61400028409)