Harriet Ross
CLONTARF
Summary
Hospitable individual with a track record of excellence at the Sandy Bear Cafe, where I excelled in customer service and beverage crafting. Skilled in maintaining cleanliness and promoting a collaborative environment, I significantly enhanced customer satisfaction. Trained peers in safety and service standards, showcasing leadership and a commitment to quality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cafe Worker
Sandy Bear
09.2021 - 09.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Trained new cafe workers in sales, customer service, and safety.
Education
High School Diploma -
Queenwood School For Girls
Mosman, NSWBachelor of Business & BCII (First Year) -
University of Technology Sydney
Sydney, NSW01-2028
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Safe food handling
- Punctual and reliable
- Menu memorization
- Beverage crafting
Certification
Responsible Service of Alcohol (RSA)
Responsible Conduct of Gambling (RCG) - as of 11/2/25
Timeline
Cafe Worker
Sandy Bear
09.2021 - 09.2022
High School Diploma -
Queenwood School For Girls
Bachelor of Business & BCII (First Year) -
University of Technology Sydney
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