Hayley Kim
Erskineville,NSW
Summary
Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Hardworking employee with multitasking and time management abilities.
Overview
9
9
years of professional experience
Work History
Barista/All Rounder
Seven Specialty Coffee
CBD, NSW
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prepared and stocked baked goods, sandwiches, wraps and pastries.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Monitored food temperature, discarding items not stored correctly.
Barista/All Rounder
Shenkin
Erskineville, NSW
11.2023 - 03.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- followed exact recipes for mixing and preparing beverage and food items.
- Used cash registers and credit card machines to cash out customers.
- Used POS system to accurately enter orders and process payments.
Barista
Ediya
Seoul, Korea
03.2015 - 11.2018
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Maintained clean and organized work areas, contributing to a comfortable and enjoyable atmosphere for customers.
- Contributed to team success by supporting fellow waitstaff members during peak hours or as needed.
- Helped guests at tables when in need of assistance
Education
Bachelor - English Literature
Anyang University
Korea02-2022
Skills
- Timekeeping
- Barista skills
- Menu Memorization
- Organizational Skills
- Friendly and outgoing
- Cash Handling
- Food Running
- POS Systems
- Speedy and efficient
Timeline
Barista/All Rounder
Seven Specialty Coffee
03.2024 - Current
Barista/All Rounder
Shenkin
11.2023 - 03.2024
Barista
Ediya
03.2015 - 11.2018
Bachelor - English Literature
Anyang University
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