Hayley Schaaphok
Western Sydney,Australia
Summary
I am a passionate student social worker in the final year of my bachelor's degree at Western Sydney University. I currently work as a therapeutic carer at Treehouse Innovative Families and a youth worker at Engage Abilities. These roles have allowed me to develop my understanding of the child protection system including laws and regulations. I have also been able to further develop my skill set within the social work practice. I am looking forward to further expand my knowledge in skill set within my final year placement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Youth Worker
Treehouse Innovative Families
Western Sydney, NSW
02.2024 - Current
- Facilitated daily activities such as educational, recreational, and social skill development for youth.
- Monitored and documented the progress of each resident's mental health status.
- Maintained a safe environment by enforcing rules and regulations set forth by the facility.
- Developed positive relationships with residents through open communication, trust building, and role modeling.
- Collaborated with interdisciplinary teams to create individualised treatment plans for residents.
- Managed medication administration process for residents according to physician instructions.
- Advocates for the rights of youth within the system while promoting self-determination principles at all times.
- Promoted healthy lifestyle choices among young adults through education about nutrition, exercise, substance abuse prevention strategies.
- Documented youth progress, reporting extreme changes in behavior.
- Applied clinical and behavioural knowledge to maintain safety during crisis moments.
Youth Worker
Engage Abilities
Western Sydney, NSW
07.2023 - Current
- Collaborated with other professionals to provide comprehensive services to clients.
- Advised family members on how to best support their children's growth and development.
- Educated parents and guardians on available resources in the community that could benefit their child.
- Developed positive relationships with clients by providing encouragement and support.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Implemented crisis management protocols when needed during emergency situations involving young people.
- Participated in regular meetings with staff members to discuss program goals and objectives.
- Encouraged youth participation in civic engagement opportunities within their communities.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
- Safeguarded patient privacy with strict adherence to AASW and NSW government protocols.
Child Escort
Department of Communities and Justice
Liverpool
11.2022 - 06.2023
- Facilitated family time visits with children in out-of-home care with their family and loved ones
- Established positive relationships with clients and their families, resulting in improved trust and communication
- Identified signs of abuse or neglect and reported it to the relevant authorities
- Created and maintained supportive relationships with clients to build trust and foster independence
- Transported children in out-of-home care to and from appointments
- Utilised strength-based, trauma-informed and person-centred approaches with children and their families
- Participated in case-note report writing for legal proceedings.
Student Placement
Engage Abilities
Campbelltown
01.2023 - 05.2023
- Assisted clients with day-to-day activities, such as meal preparation, shopping, and personal care
- Facilitated social activities and outings for clients, providing them with greater opportunities for social engagement and personal growth
- Developed personalised care plans for clients that reflected their individual needs and goals, resulting in improved quality of life
- Collaborated with other healthcare professionals to ensure client's needs were met
- Organised and maintained patient records in accordance with privacy and data protection regulations
- Developed individualised learning plans for children that addressed their unique needs
- Implemented social work theories into practice
- Edited and proofread case notes.
Gaming Supervisor/Receptionist/All Rounder
Ingleburn RSL Club
Ingleburn
09.2020 - 03.2023
- Adhered to all gaming rules and regulations, monitoring game-play, and ensuring a safe and secure gaming environment
- Maintained a safe and secure work environment in accordance with local laws and regulations
- Filed and maintained records and documents, ensuring their accuracy and confidentiality
- Managed multiple phone lines and answered incoming calls promptly and efficiently
- Assisted with basic administrative tasks such as photocopying, filing, and faxing
- Collaborated with cross-functional teams to resolve customer issues promptly and effectively
- Created and maintained records of employee training, certifications, and performance reviews
- Conducted ongoing training sessions to ensure employees had a thorough understanding of company policies and procedures
- Completed shift reports.
Education
Bachelor of Social Work -
Western Sydney University
11.2024
Skills
- Mental Health Support
- First-Aid and CPR
- Conflict De-Escalation
- Youth Development
- Client Advocacy
- Teamwork and Collaboration
- Person-Centered Care
- Experience With At-Risk Youth
- Trauma Informed Care Framework
- Time Management
- Proficient in Microsoft software
- Interpersonal and Written Communication
- Report writing
Personal Information
Title: Student Social Worker
References
References available upon request
Certification
- Full drivers license.
- First Aid & CPR.
- WWCC.
- TCI competent.
- NDIS worker screening check.
- PART certificate.
Timeline
Residential Youth Worker
Treehouse Innovative Families
02.2024 - Current
Youth Worker
Engage Abilities
07.2023 - Current
Student Placement
Engage Abilities
01.2023 - 05.2023
Child Escort
Department of Communities and Justice
11.2022 - 06.2023
Gaming Supervisor/Receptionist/All Rounder
Ingleburn RSL Club
09.2020 - 03.2023
Bachelor of Social Work -
Western Sydney University
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