Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hedy Lee

Summary

Vigilant and highly skilled gaming professional with strong leadership and clear understanding of the most updated rules and regulations.


Organised and dependable at managing multiple priorities with a positive attitude.


Willingness to take on additional responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Gaming Supervisor

The Star Entertainment Group
01.2023 - Current

Table Games External Training - coaching and leadership skills

Quality Conversation - providing support and advice for team members for future career development

PitCam Review - surveillance monitoring ensuring all rules and procedures are followed



Higher Duties Dealer

The Star Entertainment Group
10.2011 - 01.2023
  • involved in external games training which has given myself great insight into coaching
    and achieving the best from team members
  • Having worked in all Table Games areas I have a broad knowledge of what is required by team
    members.
  • I have worked under the high pressure environment of VIP and VIP tournaments and have proven
    my abilities in all situations.
  • Being a preferred supervisor for select guests is a testament to my integrity as well as my ability to
    minimise errors while keeping our guests happy.

Dealer

The Star Entertainment Group
09.2007 - 10.2011

3 major games of Blackjack, Baccarat and Roulette

Education

Cheltenham Girls High School
Beecroft, NSW

Skills

  • Time Management
  • Well organised
  • Work under Pressure with integrity and professionalism
  • Coaching and mentoring
  • Giving constructive feedback
  • Multitasking
  • Teamwork and to be proactive
  • Surveillance monitoring - attention to details
  • Launguage Fluent in Cantonese and Mandarin

Languages

Chinese (Mandarin)
cantonese

Timeline

Gaming Supervisor

The Star Entertainment Group
01.2023 - Current

Higher Duties Dealer

The Star Entertainment Group
10.2011 - 01.2023

Dealer

The Star Entertainment Group
09.2007 - 10.2011

Cheltenham Girls High School
Hedy Lee