Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Henrique Romero Fiorin Marcelino

Melbourne,VIC
Henrique  Romero Fiorin Marcelino

Summary

I bring over three years of hands-on experience in sales and brand representation from my tenure in Sydney. During my time there, I specialized in effectively communicating brand messages and driving sales as a sales assistant and brand ambassador.

My role involved not only selling products but also cultivating relationships with diverse clientele. I became adept at understanding customer needs and tailoring my approach to meet their expectations, consistently exceeding sales targets.

My experience in Sydney also provided me with valuable insights into international markets and consumer behavior, enhancing my ability to adapt strategies to different cultural contexts.

Now, I'm seeking to leverage my extensive background in sales and brand representation to make a significant impact in a new role. I am confident in my ability to contribute positively to any team or organization, drawing on my proven track record of success and my continuous commitment to professional development.

Overview

3
years of professional experience

Work History

Duty Free Store

Sales Assistant
01.2020 - 02.2023

Job overview

  • Monitored customers for signs of security concerns and escalated issues to management.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Established rapport with customers using active listening and interpersonal skills.
  • Prioritized helping customers over completing other routine tasks in store.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

AIT - Academy of Interactive Technology
Melbourne

Vocational Training Diploma from Information Technology

University Overview

Skills

  • Customer Assistance
  • Stock management
  • Relationship Building
  • Inventory and Stocking

Timeline

Sales Assistant
Duty Free Store
01.2020 - 02.2023
AIT - Academy of Interactive Technology
Vocational Training Diploma from Information Technology
Henrique Romero Fiorin Marcelino