Holly Diliberto
Ormeau
Summary
Results-driven retail professional with expertise in sales, merchandising, and customer service. Skilled in inventory management, customer assistance, and register operations in fast-paced environments. Proficient in assessing customer needs and implementing effective sales strategies to enhance customer satisfaction.
Overview
18
18
years of professional experience
Work History
Retail Assistant
Ally fashion
Loganholme
04.2021 - 05.2024
- Delivered exceptional customer service in a fast-paced fashion retail environment.
- Provided personalized styling advice and product recommendations to enhance customer satisfaction.
- Collaborated with team to consistently meet sales targets and enhance overall customer experience.
- Operated point-of-sale (POS) system, ensuring accurate processing of cash, EFTPOS, exchanges, and returns.
- Replenished stock and maintained high visual merchandising standards.
- Assisted with opening and closing procedures, including cash handling and balancing registers.
ROADSIDE CONSULTANT
R.A.C.Q
Eight mile plains
01.2008 - 03.2021
- Executed administrative tasks, processed Roadside requests and payments for excess charges, and ensured account compliance with Privacy Act 1998.
- Disputing claims against the company if any, to assure that funds are not refunded unless valid reasoning is provided by the policy holder.
- Disputing claims against the company if any, to assure that funds are not refunded unless valid reasoning is provided by the policyholder.
- Work closely with personal and commercial lines underwriters to ensure policies are accurate and renewals are timely.
- Meeting KPI's while maintain customer service.
- Meeting KPIs while maintaining customer service.
WAREHOUSE ASSISTANT
City Beach
01.2007 - 01.2008
- Received incoming shipments of inventory.
- Organised and arranged inventory layout in warehouse for optimal space utilization.
- Coordinated and performed assigned materials management tasks, including placing orders with the vendors; inventory control; accepting incoming orders; rotating, stocking, and maintaining inventory.
- Executed tasks in receiving, transporting, stacking, order filling, and shipping while maintaining accurate stock records.
- Distribution Center
BAR TENDER
New Mexico
QLD
01.2006 - 01.2007
- Managed bar area, designing cocktails and menus, overseeing inventory and regulation compliance, and fostering high-quality customer relationships to enhance restaurant reputation.
- Ordered and maintained bar product inventory, including alcohol and supplies, contributing to consistent high sales volume.
- Communicated product knowledge to facilitate guest decision making.
- Created welcoming environment for guests, ensuring memorable dining experiences that encourage repeat visits.
- Maintained all sanitation procedures and food safety guidelines.
- Adapted work schedule to meet team needs and support operations. regarding work assignments and work schedule.
Education
Reference On Request
Skills
- Point-of-sale operation
- Cash handling
- Inventory management
- Visual merchandising
- Customer Service
- Work Management
- Problem Solving
- Effective Communication
- Team Player
Timeline
Retail Assistant
Ally fashion
04.2021 - 05.2024
ROADSIDE CONSULTANT
R.A.C.Q
01.2008 - 03.2021
WAREHOUSE ASSISTANT
City Beach
01.2007 - 01.2008
BAR TENDER
New Mexico
01.2006 - 01.2007
Reference On Request