Sushani Perera
Summary
Dedicated, focused & reliable team player. Who exceeds and priortorizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibilities and authority. Flexible administrator/senior staff member known for prioritizing patient care experience and supporting individual needs on personal level. Empathetic liaison between doctor and the patient with focus on balancing patient concern with doctor's workload. Multitalented, diplomatic communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Medical Receptionist
Revita Medical Centre & Skin Clinic
11.2019 - Current
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
Medical Receptionist
Cranbourne Medical & Skin Clinic
01.2021 - 12.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Medical Receptionist
Richmond Hill Medical Centre
05.2019 - 12.2019
Administrative Assistant / Sales / Customer Service
Hasthigree Pty Ltd
11.2010 - 10.2015
Office Assistant / Admin work / Customer Service
Sharker Property Services
02.2008 - 08.2010
Office / Process work
Peak Personal
08.2002 - 07.2007
Administrative Clerk
Singer Sri Lanka Ltd.
01.2000 - 04.2002
Education
Diploma of Marketing -
Chisholm Institute
Frankston, VicAdvance Diploma in Computer -
National Institute of Information Technology (NIIT)
Kandy, Sri LankaGeneral Certificate of Education Advanced Level (GCE A/L) -
Good Shepherd convent
Kandy, Sri LankaSkills
- Pracsoft
- Medical Directory
- Best Practice
- Cliniko
- Microsoft office proficiency
- Excel Spread sheets
- Good knowledge of grammar
- Self directed
- Time management
- Dedicated team player
- Adapt & Change Accordingly
Patient confidentiality
Office Administration
Patient Scheduling
Patient Registration
Healthcare Industry Knowledge
Certification
- Successfully completed Covid -19 vaccine training program for admin staff
- Triple Vaccined
- Holds a full Victorian drivers license for more 15yrs
Accomplishments
Coordinating Covid clinic & general clinic s the senior receptionist, handling reception & admin work solo in day to day basis, worked all department functions, working together with more than 15 employees.
Additional Information
Upto date on first aid certification and customer service certificate
Triple vaccinated for Covid-19
Timeline
Medical Receptionist
Cranbourne Medical & Skin Clinic
01.2021 - 12.2021
Senior Medical Receptionist
Revita Medical Centre & Skin Clinic
11.2019 - Current
Medical Receptionist
Richmond Hill Medical Centre
05.2019 - 12.2019
Administrative Assistant / Sales / Customer Service
Hasthigree Pty Ltd
11.2010 - 10.2015
Office Assistant / Admin work / Customer Service
Sharker Property Services
02.2008 - 08.2010
Office / Process work
Peak Personal
08.2002 - 07.2007
Administrative Clerk
Singer Sri Lanka Ltd.
01.2000 - 04.2002
Diploma of Marketing -
Chisholm Institute
Advance Diploma in Computer -
National Institute of Information Technology (NIIT)
General Certificate of Education Advanced Level (GCE A/L) -
Good Shepherd convent
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