Jai McIntosh
Cooperabung
Overview
6
6
years of professional experience
Work History
Disability Support Worker
TRISS
11.2023 - 06.2024
- Supported individuals with disabilities, enhancing independence and quality of life
- Implemented personalised care plans, achieving improved client satisfaction
- Resolved daily challenges, fostering a safe and nurturing environment
- Facilitated community integration, promoting social inclusion and engagement
Supervisor
Stoney Aqua Park
01.2018 - 07.2022
- Led team ensuring safety of customers and staff, enhancing operational efficiency
- Organized staff schedules and breaks, optimizing workflow and productivity
- Trained junior staff for supervisory roles, fostering professional growth
- Ensured park safety, maintaining high standards for customer and staff use
- Administered first aid, providing immediate care and support
- Coordinated with maintenance and concessions to streamline park operations
- Fostered team spirit, improving staff retention and overall park atmosphere
- Mentored junior staff, enhancing their skills and confidence
- Created a positive work environment, leading to improved customer feedback and team performance
- Cultivated a positive work environment, resulting in enhanced team performance and increased customer satisfaction ratings
- Optimized staff scheduling, analyzing peak hours and workload to improve productivity and reduce unnecessary overtime costs
Trainee Early Childhood Educator
Muddle Top House
01.2019 - 07.2021
- Assisted in planning educational activities, enhancing children's learning experiences
- Supported classroom management, fostering a positive learning environment
- Collaborated with educators to develop age-appropriate lesson plans
- Monitored child progress, providing feedback to parents and teachers
- Implemented safety protocols, ensuring a secure setting for all children
Education
Certificate II - Animal Study’s
TAFE NSW
NSWSkills
- Team Leadership
- Customer Service
- Workflow Optimization
- Risk Assessment
- Customer Engagement
- Public Speaking
- Adaptability
- Attention to Detail
- Mentoring
- Safety Compliance
- First Aid
- Safety Management
- Operational Efficiency
- Conflict Resolution
- Time Management
- Problem Solving
- Emotional Intelligence
- Collaboration
- Interpersonal Skills
Timeline
Disability Support Worker
TRISS
11.2023 - 06.2024
Trainee Early Childhood Educator
Muddle Top House
01.2019 - 07.2021
Supervisor
Stoney Aqua Park
01.2018 - 07.2022
Certificate II - Animal Study’s
TAFE NSW
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