Customer Banking Specialist (Relief Team)
CBA
Northpark SA, Maddington, WA
02.2023 - Current
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Explained bank services, financial products and applicable fees to customers.
- New account openings (personal and business)
- Customer profile and account maintenance
- Bank Teller duties (cash or cheque deposits/ withdrawals, change orders)
- Unsecured lending ie. Personal loans and Credit card applications
- Generating leads for Home lending and Business lending
- Assisting customers digitally for their banking needs
- International money transfers, deceased estate notifications and account maintenance
- Identifying and assisting fraud