Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jane Dunlop

Summary

Adept at fostering social skills development and implementing creative thinking, I excelled at Lifechoices by significantly enhancing client quality of life and surpassing customer service goals. My expertise in documentation and active listening propelled team leadership and problem-solving, achieving remarkable client and customer satisfaction. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Committed to helping individuals and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Disability Support Worker

Lifechoices
03.2021 - Current
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

Customer Service Cashier

KFC
04.2019 - 01.2021
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

High School Diploma -

Miller High School
Miller, NSW
09.2020

Skills

  • Documentation And Reporting
  • Creative Thinking
  • Team Leadership
  • Social Skills Development
  • Progress Documentation
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer satisfaction measurement

Timeline

Disability Support Worker

Lifechoices
03.2021 - Current

Customer Service Cashier

KFC
04.2019 - 01.2021

High School Diploma -

Miller High School
Jane Dunlop