JASMINE BOOTH
Birmingham Gardens,New South Wales
Summary
I would value any opportunity to develop my skills in both customer service, music and entertainment industry. I demonstrate a strong work ethic through my studies and am independent having lived away from home for sometime. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Dan Murphys - Part Of The Woolworths Group
Glendale, NSW
09.2023 - 01.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Crew Member
Mcdonalds
Raymond Terrace, NSW
07.2020 - 12.2023
- Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift
- Kept wait times low with smooth management of order taking and payment processing
- Delivered exceptional service to every guest with consistent use of company-customer relations strategies
- Worked closely with managers and fellow crew members to prepare orders.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Diploma - Sound Production
Tafe College
12.2023
Skills
- Order Management
- Safe Food Handling
- Cleaning and Sanitizing
- Sound Editing
- Recording Mastering
- Audio Recording
- Complaint Handling
- Fashion sense and styling
- Reliable and Responsible
- Cash Handling
- Customer Assistance
- Makeup Application Techniques
Timeline
Retail Assistant
Dan Murphys - Part Of The Woolworths Group
09.2023 - 01.2024
Crew Member
Mcdonalds
07.2020 - 12.2023
Diploma - Sound Production
Tafe College