Jenna Edwards
East Corrimal,Australia
Summary
Commited and motivated Beauty therapist who genuinely loves all things skin and wellness seeking a part time/full time job in the beauty industry. Passionate about helping clients achieve healthy, radiant complexions and making their day better. I consider myself extremely outgoing and thrive off customer service.
Overview
3
3
years of professional experience
Work History
Beauty Therapist
Ibah Day Spa
Thirroul, Australia
12.2024 - Current
- Demonstrated exceptional customer service skills by providing friendly and knowledgeable advice to customers on beauty treatments and products.
- Provided personalized skincare consultations for clients at Ibah Day Spa.
- Carried out facial and massage treatments, such as Swedish massage, hot stone therapy and aromatherapy massage.
- Assessed clients' skin condition before recommending suitable facials or other treatments accordingly.
- Stocked shelves, cleaned floors and organized sales areas.
- Developed and maintained strong relationships with clients to promote loyalty.
- Maintained high standards of hygiene when carrying out all beauty treatments.
- Provided waxing services with precision and care, ensuring customer comfort throughout the process.
- Opened and closed store, completing daily settlement
- Organized appointments with clients and managed a busy schedule of bookings.
Barista
The Coffee Emporium
Corrimal, Australia
02.2023 - 05.2025
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Prepared teas, hot chocolate, and other non-coffee drinks for customers.
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art.
- Trained incoming staff members on proper operation of brewing equipment and drink recipes.
- Built strong relationships with regulars and new customers by providing friendly, personalized service.
- Operated cash registers and handled cash and card transactions.
Education
Diploma of Beauty -
West Wollongong TAFE
Wollongong, NSWSkills
- Cash handling
- Customer relationship management
- Team collaboration
- Multitasking and organization
- Cleanliness
- Problem-solving
References
References available upon request
Timeline
Beauty Therapist
Ibah Day Spa
12.2024 - Current
Barista
The Coffee Emporium
02.2023 - 05.2025
Diploma of Beauty -
West Wollongong TAFE