Jody Lee
Reedy Creek,Australia
Summary
To use my strong work ethics and drive, to create new rewarding and long-term career path within the mining industry. Available for all rostered shifts, FIFO and roles within truck driving, hospitality to industry related traineeships.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bar & Gaming Supervisor
ALH Group
10.2020 - Current
- Qld Tab and Keno
- Customer service, including; greeting visitors, guests and service personnel
- Serving of all beverages, including; beers, mixed spirits and cocktails
- Food preparation and handling for restaurant, bistro and café
- Answering incoming telephone calls and redirecting to the required areas
- Monitoring for the prevention of theft, money laundering and anti-social behaviour
- Cash and electronic payment processing
- Management of till counts and reconciliation, before and after shifts
- Stock management, lifting/ sorting and replenishment
- Checking stock expiration date and shelf presentation
Food and Beverage Outlet Manager
Airport Retail Enterprises - Gold Coast Airport
09.2019 - 07.2020
- Team Management
- Daily reporting to management, including:
- Wastage
- Profit and Loss
- Staff costings and comparisons
- Flight delay or change reports
- Food Par Levels - Daily
- Opening and closing of store
- Till settlement
- Roster and leave management
- Recruiting and staff performance management
- Staff training, including; induction and general food training
- Food preparation and serving, including; vegan and gluten free knowledge
- Service of beverages, including; alcohol, juices, coffees, smoothies
- Weekly and month OH&S checking, via procedures
- Daily management meetings
- Reason for leaving: Stood down due to Covid-19 outlet shutdown
Bar Supervisor - Club and Resort
Twin Towns Clubs and Resorts
09.2012 - 09.2019
- Customer service, including; greeting visitors, guests and service personnel
- Serving customers within all areas of the club
- Serving of all beverages, including; beers, mixed spirits and cocktails
- Serving basic café/ coffee requirements
- Food preparation and handling for restaurant, bistro and café
- Comply to hygiene process and practices
- Answering incoming telephone calls and redirecting to the required areas
- Monitoring for the prevention of theft, money laundering and anti-social behaviour
- Cash and electronic payment processing
- Management of till counts and reconciliation, before and after shifts
- Processing of Keno and TAB monies
- Stock management, lifting/ sorting and replenishment
- Checking stock expiration date and shelf presentation
- Ensuring general look of club and resort is presentable to customer
- Working within a rotating Monday to Sunday, day and night roster
Skills
- Team Management
- Rostering
- Staff Recruitment
- Daily Reporting
- Customer Service
- Conflict Resolution
- Stock Management
- Electronic Payment Processes
- Cash Handling
- Shift Supervision
- Café Skills
- Bar Skills
- Food Preparation
- Food Handling
- Adapting to Rotating Roster
- Business Opening Procedures
- Business Closing Procedures
Certification
- Certificate IV Hospitality
- First Aid Certificate
- Food Safety Handling Certificate
- Barista Certification
- HR (manual) Licence
- Responsible Management of Licensed Venues
- Articulated Haul Truck Ticket
Training
- White card
- Fire and Safety
- Tab Corp Anti Money Laundering and Counter Terrorism Financing
- NSW Keno Trained
- NSW Tab Trained
- Anti-Bullying
- WH&S Course
- NSW and QLD - RSA and RCG
- Covid Safe Work Training for Dining-in
- National Police Check, 06/01/23
References
- Troy Philip, Group Operations Manager, Twin Towns Services Club, 07 5599 0275
- Tom Hunt, Venue Manager, ALH Miami Tavern, 0428 858 418
Computer Experience
- Trello
- Ento
- Swiftpos
- Microsoft Office Suite
Timeline
Bar & Gaming Supervisor
ALH Group
10.2020 - Current
Food and Beverage Outlet Manager
Airport Retail Enterprises - Gold Coast Airport
09.2019 - 07.2020
Bar Supervisor - Club and Resort
Twin Towns Clubs and Resorts
09.2012 - 09.2019