Joey Dillon
Warwick,QLD
Summary
I am a caring Disability Support Worker skilled at working with individuals living with Physical, mental and debilitating issues. Versed in daily living support, meal preparation, and mobility assistance.
I am a Motivated individual seeking a desire to transition into a new field of work. I am eager to leverage my knowledge, skills and experience to contribute to a new team. and I am confident that my adaptability and commitment to learning will allow me to thrive in a new environment.
Overview
16
16
years of professional experience
Work History
Disability Support Worker
Self-Employed
01.2019 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Customer Service Officer
EDGE Computers
01.2013 - 01.2014
- First point of contact for customer sales and enquiries
- Tracking repair and service requests for customers from beginning to end
- Processing sales through Microsoft Office Suite
- Co-ordination of jobs and dispatch of on and off site technicians
- Identifying and recording relevant information for technicians
- Processing of accounts payable/receivable and invoicing
- General office duties as required, answering phones, open and close responsibilities etc.
Honey Farmer Assistant - Raw Honey Farms
Beekeeper
05.2012 - 08.2012
- Safe handling of honey bees
- Follow strict procedures for safe honey extraction and convection
- Safe workplace use of industrial grade cleaning practices and sanitising
- Operation of forklift and pallet jack
- Stock control, loading crates and trucks
- Following procedures for safe storage of product
- Stock inventory
- Maximized honey extraction with efficient use of specialized equipment such as extractors, uncapping knives, and settling tanks.
- Increased honey production by implementing effective beekeeping practices and maintaining healthy hive environments.
- Adapted quickly to changing environmental conditions, adjusting hive management strategies as needed to support healthy colonies in various climates.
Knife Hand
Warwick Bacon Factory
01.2011 - 01.2012
- Safe knife handling
- Using tools (knives etc.) to portion various cuts of meat
- Obtained Cert II in Meat Processing
- Trimming different cuts of meat
- Upkeep knives and other equipment to high standard
- Participate in sanitising and other Workplace Health and Safety procedures
Crew Member/Shift Supervisor/Manager
Hungry Jacks QLD
01.2009 - 01.2011
- Supervision, training and direction of new and existing staff members
- Inventory control and stock ordering
- Handling of Complaints and conflict resolution in the workplace
- Tasked with providing a high standard of customer service during high volume, fast paced operation
- EFTPOS and cash handling
- Worked enthusiastically to meet set personal and team sales targets
- Obtained Safe Food Handling Certificate
- Follow procedures for safe food preparation, assembly and presentation
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Advanced Diploma - Business
Smart City Vocational College
Toowoomba, QLD02.2017
Advance Diploma - Management
Smart City Vocational College
Toowoomba, QLD02.2017
Skills
- Sales and upselling abilities
- Relationship Building
- Flexible Schedule
- Multicultural Sensitivity
Additional Information
2016 Certificate Responsible Service of Alcohol, 2012 Certificate II Meat Processing, 2011 Certificate III Hospitality, 2010 Certificate III Childcare
Timeline
Disability Support Worker
Self-Employed
01.2019 - Current
Customer Service Officer
EDGE Computers
01.2013 - 01.2014
Honey Farmer Assistant - Raw Honey Farms
Beekeeper
05.2012 - 08.2012
Knife Hand
Warwick Bacon Factory
01.2011 - 01.2012
Crew Member/Shift Supervisor/Manager
Hungry Jacks QLD
01.2009 - 01.2011
Advanced Diploma - Business
Smart City Vocational College
Advance Diploma - Management
Smart City Vocational College
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