Jordana Munro- Glare
Alfredton,VIC
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
Ability and Ambition
, Vic
02.2025 - 08.2026
- Assisted clients with daily living activities and personal care.
- Developed individualized support plans in collaboration with clients and families.
- Facilitated communication between clients and healthcare providers.
Murray Downs - Hospitality Supervisor
Murray Downs Golf and Country Club
Swan Hill , NSW
02.2022 - 03.2024
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Enforced safety regulations among kitchen staff while ensuring compliance with health codes.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Organized special events such as banquets or wedding receptions according to client specifications.
Classic Fish Shop
Classic Fish Shop
Swan Hill , VIC
01.2020 - 12.2020
- Operated cash register to process payments from customers.
- Helped customers verify slot machine wins by recording information to provide payouts.
- Answered telephone to provide customers with information or relay calls to specific employees.
Mallee Pet Supplies
Rhiannon
Swan Hill , VIC
01.2019 - 07.2020
- Monitored animals closely while they were being handled by customers or staff members.
- Developed strong relationships with vendors to ensure timely delivery of goods.
- Advised customers on appropriate pet food, supplies, toys, and other items for their pets.
Cafe Allure
Cafe Allure
Swan Hill, VIC
02.2017 - 12.2017
- Handled customer complaints and feedback, implementing changes to improve service.
- Brewed and served coffee and tea with preferred add-ins.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
Piangil General Store
Raye
Piangil, 3597
04.2015 - 05.2017
- Managed inventory tracking and physical inventory counts to minimize loss.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
High School Diploma -
Swan Hill College
SWAN HILL VIC 12-2015
Skills
- Customer relationship management
- Effective communication
- Time management
- Facility maintenance
- Food safety
- Health and safety compliance
- Housekeeping supervision
- Professional appearance
- Crisis management
References
References available upon request.
Timeline
Disability Support Worker
Ability and Ambition
02.2025 - 08.2026
Murray Downs - Hospitality Supervisor
Murray Downs Golf and Country Club
02.2022 - 03.2024
Classic Fish Shop
Classic Fish Shop
01.2020 - 12.2020
Mallee Pet Supplies
Rhiannon
01.2019 - 07.2020
Cafe Allure
Cafe Allure
02.2017 - 12.2017
Piangil General Store
Raye
04.2015 - 05.2017
High School Diploma -
Swan Hill College