Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Josh Vaughan

Darwin,NT

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. keen mind for the Marine & outdoor industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Parts Interpreter, Sounder Sales

Quality Marine NT
Darwin, NT
11.2021 - Current
  • interpret parts required for internal jobs or for customers
  • counter sales
  • Sounder sales including all Garmin Marine Products
  • technical diagnosing issues or customer queries
  • work with Garmin reps & service techs to diagnose technical issues together.
  • quoting and discussing with clients the best way to set up their boat to what they want and suits them best.
  • personal handover with clients upon finishing a job or delivering a new boat etc.
  • social media coverage and marketing running our facebook & instagram pages.
  • product demonstrations and afterhours info nights at local fishing club
  • create custom garmin backgrounds for customers to get the full experience out of their Garmin product(in work hours and afterhours)

Fishing Specialist

Anaconda Darwin
Darwin, NT
05.2020 - 11.2021
  • Manage the Fishing section of the store
  • engage with customers and listen to their questions
  • sell fishing & marine gear
  • consult with team uunder my instruction for any of there own input to our fishing section.
  • stock shelves & merchandise
  • run the store when the Store Manager and assisant manager are not at work on days off or away.
  • ran demo nights for local scout groups and ran presentations on information suit to them.
  • Resolved customer complaints in a timely manner.
  • Tracked competitor activities, products, services, and prices.
  • Participated in team meetings to review progress against objectives set by management.
  • Created customized presentations for potential customers.

Retail Assistant

BCF
Palmerston, NT
09.2017 - 05.2020
  • Kept up-to-date knowledge of all products available in the store.
  • Attended team meetings regularly for updates on new products, promotions or services offered by the store.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Assisted in setting up promotional displays, signage and window displays.
  • manage the backdock including all deliveries etc
  • memorize the entire store to where products are and what stock is going in or out of the store.

Education

Some College (No Degree) -

Darwin High School
Darwin, NT

Skills

  • Client Support
  • Subject matter expertise
  • Client Confidentiality
  • Relationship Building
  • Sounder sales & technical diagnosing
  • quick learner
  • Take pride in what i do
  • Excellent Communication
  • Decision-Making
  • Multitasking
  • Problem-solving aptitude
  • External Communications
  • Problem-Solving
  • Interpersonal Skills

Affiliations

  • since i was 10 years old i have been part of the Local Scouts association, being with scouts until i was 24 years old has given me amazing experiences throughout Australia

Certification

  • certificate of retail operations gained through BCF

References

References available upon request.

Timeline

Parts Interpreter, Sounder Sales

Quality Marine NT
11.2021 - Current

Fishing Specialist

Anaconda Darwin
05.2020 - 11.2021

Retail Assistant

BCF
09.2017 - 05.2020

Some College (No Degree) -

Darwin High School

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Josh Vaughan