JOSHUA SANDERS
NEWCASTLE,NSW
Summary
I am an experienced worker bringing outstanding performance working with others to meet goals. Eager to bring knowledge to support business and customer needs. I am extremely hardworking and reliable with a strong attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disability Support Worker
MIDS
THORNTON, NSW
10.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
TRUCK DRIVER
CRUISE CARRYING
CAMPVALE, NSW
06.2017 - 09.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
MANAGER
MCDONALDS
HEATHERBRAE, NSW
11.2015 - 06.2017
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
CERTIFICATE III - RETAIL MANAGEMENT OPERATIONS
MCDONALDS
THORNLEIGH, NSW11.2015
CERTIFICATE III - COMMERCIAL COOKERY & BAKERY
NSW TAFE
HAMILTON, NSW11.2012
SCHOOL CERTIFICATE -
MARY MACKILLOP COLLEGE
WARNERVALE, NSW11.2008
Skills
- Team Leadership
- Verbal and written communication
- Food safety and sanitation
- Effective Communications
- Computer Skills
- Strong Work Ethic
- Dependable and reliable
- Team Player
Certification
• MR DRIVERS LICENSE
• FORKLIFT LICENSE
• CURRENT WWCC
Timeline
Disability Support Worker
MIDS
10.2022 - Current
TRUCK DRIVER
CRUISE CARRYING
06.2017 - 09.2022
MANAGER
MCDONALDS
11.2015 - 06.2017
CERTIFICATE III - RETAIL MANAGEMENT OPERATIONS
MCDONALDS
CERTIFICATE III - COMMERCIAL COOKERY & BAKERY
NSW TAFE
SCHOOL CERTIFICATE -
MARY MACKILLOP COLLEGE