Keenen Christian Gus Patrick Chung
Tarneit ,VIC
Summary
Ni Sa Bula Vinaka (Warm Greetings)
With the many years that I have worked, I have found that experience is key to achieving the outcomes of an organization's targets whilst being people-friendly, and being a team player as well boosts the team's momentum and spirits. Constructive feedback is also vital for a workforce to function, therefore I have gained a lot of experiences that have equipped, upskilled, and enabled me to adapt easily theoretically and practically in positions I have taken up. Time management is also a key factor that I take seriously and always welcome any challenges that may come my way.
"Jeremiah 29:11 For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future.
Overview
18
18
years of professional experience
Work History
Night Auditor
Crowne Plaza Melbourne
Melbourne , Victoria
02.2023 - Current
- Completed end-of-shift paperwork such as incident reports and cash reconciliations.
- Answered incoming calls promptly while maintaining courteous telephone etiquette.
- Greeted guests upon check-in and provided detailed information about the hotel services.
- Generated daily, weekly and monthly reports to close out day and meet objectives.
- Inspected guestrooms prior to arrival for cleanliness and functionality purposes.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Assisted management in training new staff members on proper procedures related to hotel operations.
Executive Officer
Social Empowerment Educaiton Program Ltd
Suva, Central Division
05.2018 - 01.2023
- Social Empowerment Education Programme Ltd is a Non-Government organization that focuses on grass root level engagement. It focuses on providing empowerment work to the marginalized within I-Taukei communities in Fiji and has worked with these communities from 2009 till to date. As Executive Officer, I must oversee the function of the organization and ensure the smooth running of all programs, and also to provide assistance to Finance and the Executive Director. Whilst updating the Board of Directors on a regular on the organization's progress. Also to organize and run small-donor projects i.e CARITAS NZ, OXFAM in the Pacific, UUSC, 1000 Currents, etc.
Logistics and Administration Officer
Social Empowerment Educaiton Program Ltd
Suva, Central Division
01.2015 - 12.2017
- Executed successful events and national workshops.
- Recognized by management for providing exceptional customer service.
- Located and vetted vendors, established good relationships and negotiated contracts.
- Planned routes for efficient transport of teams and community members.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Organized and prioritized projects.
- Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
- Established training programs.
- Sourced new vendors for purchasing needs.
Logistics and Finace Officer
Social Empowerment Education Program Ltd
Suva , Central Division
01.2014 - 12.2015
- Oversaw quality control to identify inconsistencies with regards to Audits
- Conducted internal Audit check with the assistants of the Director
- Provided finance and logistical support to all teams and rural community members.
- Resolved conflicts between employees or departments that arose due to misunderstandings or miscommunication.
- Organized BOD meetings to provide project updates.
- Reviewed employee performance evaluations for accuracy and completeness.
- Audited company's legal documents to verify compliant policies and procedures.
Administration and Finance Assistant
Social Empowerment Educaiton Program Ltd
Suva , Central Division
05.2012 - 12.2014
- Prepared invoices for customers and suppliers.
- Received and recorded cash, checks and transfers.
- Created spreadsheets to track budget expenses and income.
- Matched orders with invoices and recorded required information.
- Prepared and processed payrolls.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Reconciled bank statements on a regular basis.
- Created various documents and handled correspondence and memos to assist supervisor.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Head Waiter
Guava Cafe
Suva , Central Divison
08.2007 - 12.2009
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
- Trained new waiters on food service procedures and customer service standards.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Assitant Printer
Xoolu Enterprise
Suva, Central Division
05.2006 - 12.2009
- Properly handled hazardous waste materials to uphold safety regulations.
- Loaded printing press with paper and modified margins to comply with paper size requirements.
- Created custom templates for documents such as business cards, letterheads, envelopes.
Vice Chair Person
Fiji Police Blue Light Programme
Suva , Central Division
02.2007 - 11.2009
- The Fiji Police Force Blue Light Programme focused on bringing youths of different backgrounds together to train and teach leadership skills. As Vice-Chair I humbly implemented the walk along with community engagement project, that focuses on giving back to our communities and assisting troubled youths, and decreasing them to be on the streets.
Education
Diploma - Leadership And Management
Australian Institute of Entrepreneurship
Level 11/474 Flinders St, Melbourne VIC 300001.2024
Professional Diploma - Business Managment
University of The South Pacific
Laucala Campus, Suva, Fiji11.2021
Foundaiton Studies - School of Educaiton
University of The South Pacific
Laucala Campus, Suva, Fiji11.2015
High School Diploma -
Yat Sen Secondary
Flagstaff, Suva, Fiji Islands 12.2011
Some College (No Degree) -
Yat Sen Primary School
Flagstaff, Suva, Fiji Islands Skills
- Front Desk Operations
- Teamwork and Collaboration
- Multitasking and Organization
- Customer Service
- Guest Services
- Problem-Solving
- Strong Work Ethic
- Punctual and Dependable
- Resolving Issues
- Administrative Support
- Time Management
- Concierge Assistance
- Decision-Making
- Light Maintenance Duties
Languages
English
Professional
Fijian
Limited
French
Elementary
Affiliations
- 05/2020 – present CARITAZ - Assisted with Project Report and Financial acquittals
- 06/2019 – present Unitarian Universalist Service Committee, UUSC-COVID19 - I had facilitated the UUSC COVID19 response engaging urban informal settlements with the disbursement of Sanitizer Kits and information gathering.
- 07/2020 – 09/2020 Fiji Women's Rights Movement, FWRM - Facilitated the distribution of Stationary Packs for Kindergarten to University students hit by the impacts of COVID19. And Dignity packs for women with a finalized report sent
- 02/2017 – present MISEREOR, Proposal Assistance - Assisting the Executive Director with proposal inputs regarding organizational governance structure and staffing status.
- 01/2016 – present Brot fur die welt, Proposal Assistance - Assisting with proposal input regarding organizational governance structure and staffing. Also providing support to Finance coordinator with internal budget outcomes etc.
- 02/2016 – 12/2016 Canadian Fund - Conducted ration pack distribution after rural communities got hit by the devastating Cat 5 Cyclone Winston that hit Fiji Islands.
Accomplishments
11/2019 Suva, Fiji - UNDP CSO Briefing, Role and Work of Parliament
06/2019 Suva, Fiji - Australian Aid - CSO Workshop, 2019 - 2020 National Budget
09/2018 Berlin, Germany - Brot fur die welt, Donor funding workshop course - Germany
10/2018 Suva, Fiji - UNDP - CSO Seminar Course, Functions of Parliament
07/2018 Suva, Fiji - UNDP- CSO Workshop, Parliament and The National Budget
10/2015 Milano, Italy - Slow Food International, We Feed The Planet - Italy
References
References available upon request.
Timeline
Night Auditor
Crowne Plaza Melbourne
02.2023 - Current
Executive Officer
Social Empowerment Educaiton Program Ltd
05.2018 - 01.2023
Logistics and Administration Officer
Social Empowerment Educaiton Program Ltd
01.2015 - 12.2017
Logistics and Finace Officer
Social Empowerment Education Program Ltd
01.2014 - 12.2015
Administration and Finance Assistant
Social Empowerment Educaiton Program Ltd
05.2012 - 12.2014
Head Waiter
Guava Cafe
08.2007 - 12.2009
Vice Chair Person
Fiji Police Blue Light Programme
02.2007 - 11.2009
Assitant Printer
Xoolu Enterprise
05.2006 - 12.2009
Diploma - Leadership And Management
Australian Institute of Entrepreneurship
Professional Diploma - Business Managment
University of The South Pacific
Foundaiton Studies - School of Educaiton
University of The South Pacific
High School Diploma -
Yat Sen Secondary
Some College (No Degree) -
Yat Sen Primary School
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