Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Retail Assistant
Sandford and Sons Limited
11.2022 - 12.2023
Provided excellent customer service by attending to customer needs in a timely manner.
Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
Participated in team meetings to discuss sales goals and strategies.
Kept up-to-date knowledge of all products available in the store.
Processed payments using cash register, credit card machine and POS system.
Assisted in setting up promotional displays, signage and window displays.
Monitored sales floor traffic and assisted customers with their inquiries.
Operated cash registers to process sales transactions.
Organized storeroom items neatly on shelves according to size, color or type of item.
Assisted customers with product selection, answered queries and provided advice.
Greeted customers upon entry to the store and provided a positive shopping experience.
Restocked shelves with new merchandise when required.
Attended team meetings regularly for updates on new products, promotions or services offered by the store.
Managed customer complaints in a professional manner while seeking solutions for resolution.
Answered phones promptly and directed calls appropriately.
Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
Followed company policies regarding returns, exchanges, refunds and other transactions.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Restocked and organized shelves during slow periods to maintain store appearance.
Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Accounts Assistant
Visy Plastic
02.2022 - 08.2022
Supported external auditors during annual audits by providing requested documents promptly.
Reviewed invoices for accuracy before submitting them for payment processing.
Prepared and processed invoices, payments and bank deposits.
Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
Performed daily cash flow monitoring activities including maintaining adequate cash levels to meet obligations as needed.
Provided administrative support to the accounting department as required.
Ensured accuracy of data entry into accounting systems by verifying documents against source information.
Assisted in accounts receivable, payable and general ledger activities.
Maintained accurate records of financial transactions.
Coordinated with vendors regarding billing issues.
Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
Coded invoices to maintain organized and accurate records.
Received payments from customers via cash, check and credit cards to pay company invoices.
Checked figures and postings for correct entry and proper codes.
Teacher
Enriching Otara Early Learning Centre
Otara
03.2015 - 07.2015
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Participated in professional development workshops related to teaching methods or curriculum changes.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Encouraged critical thinking skills and problem solving strategies among students.
Provided individualized instruction to meet the needs of all students.
Utilized technology-based learning tools to enhance classroom instruction.
Utilized technology such as interactive whiteboards and online resources to enhance instruction.
Supervised after school activities such as clubs or sports teams.
Organized parent conferences throughout the year to discuss student progress.
Created meaningful projects that allowed students to apply their knowledge in real world situations.
Developed and implemented lesson plans based on curriculum objectives.
Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Maintained a safe and orderly learning environment for all students.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Supervised students throughout day, both in classroom and outside during breaks.
Managed student behavior in classroom by establishing and enforcing rules and procedures.
Accounting Tutor
Eastern Institute of Technology Taitawhiti
02.2011 - 06.2011
Demonstrated techniques for solving problems related to accounting theories and practices.
Conducted individual review sessions with students who needed additional assistance or guidance.
Instructed students on how to use various software programs relevant to accounting, such as QuickBooks and Excel spreadsheets.
Collaborated with other faculty members on instructional strategies for effective teaching methods.
Explained complex accounting principles using real-world examples and analogies.
Monitored student progress throughout the semester and adjusted instruction accordingly.
Provided feedback on student performance to ensure understanding of concepts.
Created a supportive learning environment where all students felt comfortable asking questions.
Assessed student knowledge at the end of each session through tests or quizzes.
Provided resources such as textbooks, websites or articles that could be used for further study or research.
Developed and implemented lesson plans for teaching accounting principles to college students.
Prepared reports summarizing student performance for departmental review.
Encouraged critical thinking skills by providing open-ended questions during lectures and class activities.
Assisted students in the preparation of their assignments related to financial statements, taxation and auditing.
Responded promptly to emails from students regarding course material or assignments.
Maintained accurate records of attendance, grades, test scores.
Attended professional development workshops to stay up-to-date with changes in the industry.
Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
Education
Bachelor of Applied Management - Major in Accounting
Manukau Institute of Technology
Auckland
07-2015
Some College (No Degree) - Diploma in Business Level 5 And 6
Manukau Institute of Technology
Auckland
Some College (No Degree) - Cert in Business Admin And Computing Lvl 2,3 And 4
Tairawhiti Polytechnic
Gisborne
Skills
Product Merchandising
POS System Operation
Complaint Handling
Order Processing
Inventory Tracking
Loss Prevention
Timeline
Retail Assistant
Sandford and Sons Limited
11.2022 - 12.2023
Accounts Assistant
Visy Plastic
02.2022 - 08.2022
Teacher
Enriching Otara Early Learning Centre
03.2015 - 07.2015
Accounting Tutor
Eastern Institute of Technology Taitawhiti
02.2011 - 06.2011
Bachelor of Applied Management - Major in Accounting
Manukau Institute of Technology
Some College (No Degree) - Diploma in Business Level 5 And 6
Manukau Institute of Technology
Some College (No Degree) - Cert in Business Admin And Computing Lvl 2,3 And 4