Kevin Isaac Wu
Sydney
Summary
Bachelor of Science graduate in Food Science and Nutrition with customer service experience in fast-paced environments. Excelled in resolving service issues through effective communication and quality control, achieving high levels of customer trust. Demonstrates exceptional language proficiency and collaboration skills, significantly improving team success. Strong problem-solving abilities with a keen adaptability to assist in resolving complex issues. Eager to apply knowledge and transferable skills in a professional setting
Overview
3
3
years of professional experience
Work History
Customer Service Team Member
Woolworths Group Limited
03.2022 - Current
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
- Achieved consistent positive feedback from customers due to exceptional listening skills that led to successful problem resolution.
Education
Bachelor of Science - Food Science And Nutrition
University of New South Wales
Sydney, NSW01-2025
Skills
- Customer service
- Relationship building
- Language proficiency
- Complaint handling
- Quality control
Languages
English
Native or Bilingual
Indonesian
Professional Working
Interests
- Cooking
- Team Sports
- Outdoor Recreation
Timeline
Customer Service Team Member
Woolworths Group Limited
03.2022 - Current
Bachelor of Science - Food Science And Nutrition
University of New South Wales
Similar Profiles
Gabriella PatsoukasGabriella Patsoukas
Front End Team Member at Woolworths Group LimitedFront End Team Member at Woolworths Group Limited
Aryan PrasaiAryan Prasai
Assistant Department Manager at WOOLWORTHS GROUP LIMITEDAssistant Department Manager at WOOLWORTHS GROUP LIMITED
ROHAN ARORAROHAN ARORA
Control Room Operator at Woolworths Group LimitedControl Room Operator at Woolworths Group Limited