Kritika Kritika
Blacktown,NSW
Summary
Dynamic Food and Beverage Attendant with proven expertise in beverage preparation and guest services, honed at Hospitality Management Systems. Excelled in fostering repeat business through exceptional service and reliability. Skilled in cross-training and food safety, enhancing team efficiency and ensuring compliance with health standards. Demonstrated ability to thrive in high-pressure environments, elevating dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Hospitality Management Systems
07.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Food and Beverage Attendant
Owner Operator Independent
01.2024 - 06.2024
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Trained new staff members on company policies and procedures.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Improved efficiency by coordinating with kitchen staff on order timing and special requests.
Education
Master of Commerce - Acounting, Management And Leadership
Punjabi University
Patiala, Punjab, India03-2022
Bachelor of Commerce - Accounting, Management, Marketing And Leadership
Khalsa College
Patiala, Punjab, India04-2020
Skills
- Coffee making
- Beverage preparation
- Reliability and punctuality
- Food safety
- Guest services
- Phone orders
- Cross-training capabilities
- Allergy awareness
- Buffet maintenance
- Order management
- Upselling strategies
- Time management
- Clear communication
Certification
Responsinble service of alcohol. {2024}
Barista {2024}
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Extracurricular activities
Acting
Dancing
Exploration of new places.
Timeline
Food and Beverage Attendant
Hospitality Management Systems
07.2024 - Current
Food and Beverage Attendant
Owner Operator Independent
01.2024 - 06.2024
Responsinble service of alcohol. {2024}
Barista {2024}
Master of Commerce - Acounting, Management And Leadership
Punjabi University
Bachelor of Commerce - Accounting, Management, Marketing And Leadership
Khalsa College
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