Lam Kai Lok, Lucas
Melbourne
Summary
Experienced sales professional with a strong focus on team collaboration and achieving results. Recognized for flexibility, reliability, and effective communication. Proficient in customer service, inventory management, and sales techniques. Highly valued by employers for problem-solving abilities and positive attitude.
Overview
1
1
Certification
Work History
Sales Assistant
Lush Fresh Handmade Cosmetics
09.2024 - 02.2025
- Collaborated with team members to achieve sales targets and improve store performance.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
Education
Bachelor of Pharmacy (Hons) / Master of Pharmacy -
Monash University
Melbourne, VIC01.2030
High School Diploma -
Yuet Wah College
Macau, Macau SAR06-2024
Skills
- Positive customer engagement
- Teamwork and collaboration
- Brand promotion
- Social media engagement
- Reliable and responsible
- Adaptable and flexible
- Store organization
- Stock management
Certification
- ABRSM Certificate in Grade 8 Music Performance (Distinction) 2022
- Distinct Society Services Award 2023
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Full Professional
Interests
- Passionate about creative content creation and active in different social media
- Strong interest in fashion styling and trend analysis
- Enjoy documenting and sharing experiences through social platforms
- Active in community service and cultural exchange activities
Timeline
Sales Assistant
Lush Fresh Handmade Cosmetics
09.2024 - 02.2025
Bachelor of Pharmacy (Hons) / Master of Pharmacy -
Monash University
High School Diploma -
Yuet Wah College
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