Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lateasha-Marie Shewan

Melbourne,VIC

Summary

Proven leader in café management with a track record of enhancing customer service and cleanliness standards at Bayleaf. Excelled in teamwork and collaboration, significantly improving operational efficiency. Skilled in maintaining hygiene and managing flexible schedules, adept at creating welcoming environments and driving superior service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
year of professional experience

Work History

Cafe Worker

Lorna Cafe
06.2024 - Current
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Cafe Manager

Bayleaf
11.2023 - 03.2024
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house area
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Education

Diploma Of Community Services

TAFE
Bendigo, VIC

Doxa School
Bendigo, VIC
12.2018

Skills

Teamwork and Collaboration

Timeline

Cafe Worker

Lorna Cafe
06.2024 - Current

Cafe Manager

Bayleaf
11.2023 - 03.2024

Diploma Of Community Services

TAFE

Doxa School
Lateasha-Marie Shewan