Lauren Hearne

Gambling Attendant

Machine Operation: Assist customers with gaming machines, ensuring they are operating smoothly and troubleshooting minor issues.

Monitoring Activity: Ensure that all customers are following the rules, and assist with responsible gaming practices.

Cash Handling: Process payouts and change, ensuring accuracy and security.

Housekeeping

Cleaning and Maintenance: Clean guest rooms, public areas, and restrooms, including dusting, vacuuming, changing linens, and replenishing amenities.

Bar Work

Serving Drinks: Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, beer, and wine.

Customer Service: Interact with customers, take orders, and ensure a welcoming atmosphere.

Cash Handling: Process payments accurately, including handling cash and operating POS systems.

Stocking: Restock bar supplies, such as glasses, ice, garnishes, and liquor.

Administration

Reception Duties: Assist with front desk tasks, such as checking in and checking out guests, answering phone calls, and responding to emails.

Booking Management: Handle reservations, room availability inquiries, and process cancellations or changes.

Bottle Shop Attendant.

Appointment Scheduling: Coordinated and scheduled installations, maintenance, and service appointments for solar panel installations with customers, project managers, and installation teams.

Team Coordination: Worked closely with project managers, sales teams, and technicians to ensure availability and proper allocation of resources for each project.

Route Planning: Assisted in planning the most efficient routes for installation teams to minimize travel time and improve efficiency.

Problem Solving: Resolved any scheduling conflicts or logistical issues that may arise during the course of the project.

Customer Satisfaction Follow-Up: After installation, follow up with customers to confirm satisfaction and address any post-installation service needs.

Customer support: Provided individual clients with the best possible immigration support consistent with the mission and ethos of the company from initial contact to contract completion.

Case assessment and Risk Analysis: Thoroughly assessed each case and present the best possible options for a smooth and legal entry to Ireland for the purposes of work.

Compliance with policies: Liaised with government officials and departments on requirements.

Organisation: Maintained a keen eye to detail in an environment where errors are unacceptable. Completed all relevant paperwork within the process including maintaining up-to-

date files and electronic records.