Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Lauren Kirkwood-Kirby

Summary

Seeking new opportunities

Overview

12
12
years of professional experience

Work History

Section Waiter

Pier 33/ Market Bistro
10.2023 - 12.2024
  • Acknowledging, seating and greeting guests and serving a variety of simple and complex drinks in line with the guest requirements.
  • Taking personal food orders ensuring any dietary requirements and allergies are dealt with delicately.
  • Serving food and beverage orders to vast number of customers using seated positions.
  • Setting up and coordinating a range of special events, private functions and parties.
  • Liasing with the Chefs and pass to ensure all guests are served their correct orders efficiently and as requested.
  • Decanting and wine pairing to compliment their dishes ordered.



Volunteer

Happy Dogs- Thailand
06.2022 - 09.2022
  • Maintaining the daily health of Dogs in the sanctuary
  • Assisting the administration of medication to the dogs
  • Multiple walks daily with the dogs adhering to their characteristic needs.





Bungee Instructor and Segway Event Manager

Big Bang Promotions
01.2016 - 01.2022
  • Conducting and leading all elements of Health and Safety within Segway and Bungee jump events, to all staff and customers
  • Including site safety briefings, first aid incidents, harness checks and equipment maintenance
  • Customer service related tasks including, event registration, upselling of event mechanise, cash handling, group management and handling event complaints
  • Managing events throughout the UK, ensuring all sites were set up and packed down efficiently, liaising with external site managements to adhere to ground regulations, management of all event staff.



Student assistant

Sheffield Hallam University
01.2015 - 01.2021
  • Assisting with enrolment of new and returning students, creating and activating student cards, inputting of personal data onto CRM systems
  • Supporting the IT team with the general set up of PC/Laptops/Tablets, printers and multiple software
  • Helping run and organise events for the students within the University.



Lifeguard

Zest Community Gym
01.2017 - 01.2019
  • Enforcing and abiding by all pool policies and procedures to ensure the safety of the customers
  • Administrating first aid or water rescue when required
  • Carrying out regular pool checks to ensure the PH levels were correct and cleaning tasks to keep the facilities safe and respectable


Barmaid

Romans Rest - The Millhouse
01.2013 - 01.2016
  • Acknowledging, welcoming and greeting guests and serving a variety of simple and complex drinks in line with guest requirements
  • Maintaining stock levels to prevent shortages of critical items and ensure the availability of menu items
  • Taking prompt action whenever necessary to maintain the satisfaction and safety of all guests and staff
  • Assessing guest demeanour and calling intoxicated behaviour and underage drinkers to the attention of management
  • Setting up and coordinating a range of special events and private parties, and promoting upcoming pub events, programmes and discount nights to increase revenue
  • Liaising with the kitchen to ensure all guests orders are correct and served correctly and efficiently.




Adventure Instructor

Camp Monroe
06.2014 - 08.2014
  • Leading and instructing Zip wire, High rope and Rock wall sessions
  • Organising and leading in evening activities for both staff and participants of camp

Education

BTEC Extended Diploma - Sport Development, Coaching and Fitness

Balby Carr Academy of Sport
01.2013

Secondary School Qualifications -

Portland Comprehensive School
01.2011

Skills

  • Leadership
  • Event management
  • Self motivated
  • Initiative
  • Strong multitasking

Volunteer Experience

  • Adventure Instructor, Camp Monroe - New York, 06/01/14, 08/31/14, Leading and instructing Zip wire, High rope and Rock wall sessions., Organising and leading in evening activities for both staff and participants of camp.
  • Volunteer, Happy Dogs, Koh Chang, 06/01/22, 09/30/22, Maintaining the daily health of Dogs in the sanctuary., Assisting the administration of medication to the dogs., Multiple walks daily with the dogs adhering to their characteristic needs.

Timeline

Section Waiter

Pier 33/ Market Bistro
10.2023 - 12.2024

Volunteer

Happy Dogs- Thailand
06.2022 - 09.2022

Lifeguard

Zest Community Gym
01.2017 - 01.2019

Bungee Instructor and Segway Event Manager

Big Bang Promotions
01.2016 - 01.2022

Student assistant

Sheffield Hallam University
01.2015 - 01.2021

Adventure Instructor

Camp Monroe
06.2014 - 08.2014

Barmaid

Romans Rest - The Millhouse
01.2013 - 01.2016

BTEC Extended Diploma - Sport Development, Coaching and Fitness

Balby Carr Academy of Sport

Secondary School Qualifications -

Portland Comprehensive School

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Lauren Kirkwood-Kirby