Lauren Savige
Rockhampton,QLD
Summary
Motivated Employment Consultant with experience in matching Jobseekers with appropriate employers. Skillful teaching job search techniques and holding workshops and one-on-one training sessions. Practiced in working with individuals of all career types, education backgrounds and skill levels.
Overview
13
13
years of professional experience
Work History
Recruitment Specialist
Community Solutions
Rockhampton
03.2024 - Current
- Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
- Streamlined recruitment processes by implementing effective applicant tracking systems and organizational tools for increased efficiency.
- Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers.
- Developed strong relationships with hiring managers, ensuring clear communication and understanding of position requirements and expectations.
Mobile Employment Consultant
Intojobs
Rockhampton, QLD
06.2022 - Current
- Interviewed clients and administered skills assessments to determine employability.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Matched clients to open positions based on skills and work requirements.
- Recognized client employment barriers and devised strategies to resolve.
- Managed caseloads of up to 80 clients in search of gainful employment.
- Proofread and edited clients' resumes to improve interview chances.
- Used software programs specific to the employment industry including Workforce Australia and Jobready
- Monitored claims and provided post placement support
Employment Consultant
IDEAL Placements
11.2021 - 04.2022
- Interviewed clients and administered skills assessments to determine employability.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Matched clients to open positions based on skills and work requirements.
- Recognized client employment barriers and devised strategies to resolve.
- Managed caseloads of up to 40 clients in search of gainful employment.
- Proofread and edited clients' resumes to improve interview chances.
- Used industry specific software such as ESS Web, ICase, 3CX, Microsoft teams and more.
- Adhered to guidelines of Transition to work program to assist 15 to 24 year old disengaged youths to find employment in local Mackay region.
Administration Assistant
Goodstart Early Learning Centre
07.2021 - 11.2021
- Completed enrolment paperwork to a highly regulated standard for new students.
- Assisted management to manage transitions for students into new rooms when required.
- Completed all necessary paperwork for transitions for students between rooms to ensure parents and educators were aware of when the transition would occur.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Updated spreadsheets and databases to track, analyze and report on internal data.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Screened visitors and issued badges to maintain safety and security.
SQW Administration Assistant (Contract Position)
IDEAL Placements
08.2020 - 06.2021
- Assisting students with drop off and pick-ups for study.
- Assisting trainer in room to deliver registered raining as needed.
- Assisting students to complete case work.
- Drafting and creation of resumes for students.
- Managing student data in icase system.
- Cold calling to various local businesses to find guest speakers and to build relationships in the local community.
- Basic expense tracking for the SQW program.
- Creating flyers for the marketing of the SQW program.
- Liaising with local RTO to assist in completing enrolments for students.
Business Owner/Manager
Enchanted Fabrics
10.2017 - 05.2020
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Entered income and expense details into business databases to track purchases and address variances.
- Created and monitored promotional approaches to increase sales and profit levels.
- Introduced new methods, practices and systems to reduce turnaround time.
- Consulted with customers to assess needs and propose optimal solutions.
- Employed prompt decision-making and in-depth research to resolve issues.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Personal Banker
ANZ Bank
08.2015 - 11.2017
- Promoted financial products by maintaining excellent service offering knowledge.
- Conducted detailed financial reviews for business and personal clients to sell appropriate products to fit clients needs.
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly KPI sales goals.
- Assisted to balance cash drawers and vault accounts on daily basis with zero discrepancies.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Approached prospective clients through cold calling and emails to meet sales targets.
Customer Care Representative (6 Month Contract)
Ergon Energy (Contracted Through IPA)
01.2015 - 08.2015
- Managing a high volume of calls daily and adhering to KPI targets.
- Assisting customers with debt management needs by assisting them with payments plans.
- Assessing individual customer circumstances to see if they need assistance from our specialist hardship team.
- Sticking to strict, to the minute schedules to allow for maximum business efficiency.
- Assisting new customer to set up Energy accounts.
Assistant Manager
Forever New
08.2011 - 09.2012
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Skills
- Microsoft Office, ESS web, 3CX, Jobready, Workforce Australia
- Case note writing
- Relationship building
- Customer and Client Service
- Strong Organizational Skills
- Appointment Coordination
- Professional and Courteous
- Database and Client Management Systems
- Task Prioritization
- Document and File Management
- Multitasking and Time Management
References
Madelyn Graham
Fitzroy Regional Leader
Intojobs
0427 120 106
Angie Bradley
Employment Services Manager
IDEAL Placements
0431 059 529
Cindy Perkins
Centre Director
Goodstart Early Learning Centre
0452 480 885
Lauren Huxley
Senior Personal Banker
ANZ Bank
0439 750 143
Terri Madden
Store Manager
Forever New
0438 175 592
Timeline
Recruitment Specialist
Community Solutions
03.2024 - Current
Mobile Employment Consultant
Intojobs
06.2022 - Current
Employment Consultant
IDEAL Placements
11.2021 - 04.2022
Administration Assistant
Goodstart Early Learning Centre
07.2021 - 11.2021
SQW Administration Assistant (Contract Position)
IDEAL Placements
08.2020 - 06.2021
Business Owner/Manager
Enchanted Fabrics
10.2017 - 05.2020
Personal Banker
ANZ Bank
08.2015 - 11.2017
Customer Care Representative (6 Month Contract)
Ergon Energy (Contracted Through IPA)
01.2015 - 08.2015
Assistant Manager
Forever New
08.2011 - 09.2012