Leigh-Anne Burgess
Moore Creek
Summary
I, along with my husband, have made and maintained a successful business for over 14 years at Burgess Plumbing Services Pty Ltd that is still highly sort after tot his day. Energetically spearheaded office management at Burgess Plumbing Services, enhancing customer interaction and streamlining data management. Achieved balanced budgets through meticulous financial reconciliation and fostered key relationships, ensuring compliance with NSW standards. At Howles Pharmacy, I streamlined dispensary operations, maintaining optimal stock levels and ensuring a professional, caring customer environment. Expert in office administration and customer service excellence.
Overview
23
23
years of professional experience
Work History
Office Manager
Burgess Plumbing Services Pty Ltd
Moore Creek
02.2010 - Current
- Provide exceptional customer service when addressing client inquiries or concerns via email correspondence or over the phone.
- Update reports, manage accounts, process payroll, and generate reports for the company database.
- Maintain accurate financial records by reconciling accounts payable/ receivable transactions regularly to ensure balanced budgets.
- Develop and maintain successful relationships with councils, suppliers, and contractors.
- Control resources, assets, and requirements for department activities to comply with NSW industry standards and NSW governmental regulations.
Head Dispensary Technician
Howles Pharmacy
West Tamworth
10.2001 - 10.2009
- Assisted the pharmacist with preparing and filling over 250 prescriptions daily for customers, and consulted with doctors when and where necessary.
- In charge of ordering and maintaining stock levels of medications, as well as controlled substances to maintain streamlined inventory and low overheads.
- Streamlined dispensary operations be efficiently managing and maintaining accurate record-keeping systems.
- Maintained a clean, organized dispensary environment.
- Helped customers with inquiries regarding medication and personal needs in a professional and caring manner.
Education
High School Diploma -
Peel Technology High School
Tamworth, NSW09-2001
Skills
- Information protection
- Customer Interaction
- Office administration
- Efficient Data Management
Timeline
Office Manager
Burgess Plumbing Services Pty Ltd
02.2010 - Current
Head Dispensary Technician
Howles Pharmacy
10.2001 - 10.2009
High School Diploma -
Peel Technology High School
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