Leon Sciancalepore
Adelaide,SA
Summary
Results-oriented duty manager skilled at inventory management, training and team leadership. Reliable, dedicated and industrious team player ready to apply several years of experience to challenging new role with room for growth and advancement.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Duty Manager
Coles Group
Adelaide, SA
01.2023 - Current
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Ensured adherence to health and safety regulations throughout the premises.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
- Provided training sessions for new staff members on company policies and procedures.
- Assisted with recruitment processes when necessary, interviewing potential candidates.
- Monitored performance of staff members, offering advice where appropriate.
- Liaised with other departments to ensure seamless operations across the organization.
- Managed disciplinary processes for employees who failed to adhere to company policies or procedures.
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Created positive work environment for employees and delivered exceptional customer service.
- Complied with company policies, objectives and communication goals.
Department Manager
Woolworths Limited
Adelaide, SA
07.1998 - 12.2022
- Ensured compliance with all safety regulations in the workplace.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Developed promotional campaigns to increase brand recognition in target markets.
Grocery Department Manager
Woolworths Limited
Victor Harbor, SA
09.2022 - 09.2022
- Developed and implemented procedures for managing inventory levels, ordering, receiving, stocking and distribution of products.
- Ensured timely resolution of customer inquiries or complaints regarding product availability, pricing and quality.
- Maintained accurate records of all transactions related to the grocery department such as sales reports and inventory counts.
- Created promotional displays and ensured proper signage throughout the grocery department.
- Collaborated with other departments to coordinate special events or promotions within the store.
- Managed merchandising efforts across multiple categories within the grocery department.
Education
Some College (No Degree) -
Rostrevor College
SASkills
- Culture Improvements
- Inventory Management
- Time Management
- Goal Setting
- Employee Development
- KPI Setting and Review
- Performance Management
- Work Planning and Organization
- Cash Management
- Customer Service
Certification
- First Aid Cert
Languages
English
Professional
Italian
Limited
Affiliations
- Love my footy
- Family
- My three dogs
References
References available upon request.
Timeline
Duty Manager
Coles Group
01.2023 - Current
Grocery Department Manager
Woolworths Limited
09.2022 - 09.2022
Department Manager
Woolworths Limited
07.1998 - 12.2022
Some College (No Degree) -
Rostrevor College
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