Liam Cobb
Seven Hills,NSW
Summary
Results-oriented professional with extensive experience in staff supervision and cash handling. Expertise in promoting high customer satisfaction through effective problem resolution and team guidance, contributing to seamless venue operations and successful event management.
I also hold a competency card of RSA, RCG & ARCG
Overview
10
10
years of professional experience
Work History
Assistant Venue Manager
Brooks Joran Springs
Jordan Springs, NSW
06.2025 - Current
- Assisted in managing daily operations of venue activities and events.
- Supported marketing initiatives to promote venue offerings and events.
- Handled customer inquiries and provided assistance for event bookings.
- Supervised team members on daily tasks; provided feedback and guidance when needed.
- Managed inventory of supplies and equipment needed to operate the venue effectively.
- Delegated work to staff, setting priorities and goals.
Venue Supervisor
Plumpton Hotel
Glendenning, NSW
03.2024 - 06.2025
- Managed cash drawer, ensuring proper funds at all times.
- Balanced cash register at the end of each shift.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared a variety of cocktails and beverages for diverse clientele.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Handled cash and processed payments accurately during busy shifts.
- Monitored gaming machines for proper functionality and reported issues.
- Trained new attendants on operational procedures and customer service standards.
- Assisted customers with gaming inquiries and provided friendly service.
Manager
McDonalds
Sydney, NSW
01.2016 - 02.2024
- Supervised daily operations to ensure smooth restaurant flow.
- Ensured compliance with health and safety regulations in the workplace.
- Coordinated employee schedules to meet staffing requirements during peak hours.
- Monitored staff performance and addressed issues.
- Conducted performance evaluations for team members to identify training needs.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and hired qualified candidates to fill open positions.
- Handled customer complaints and resolved issues promptly and effectively.
- Managed inventory levels and placed orders for supplies as needed.
- Inspected food processing areas for compliance with health and safety regulations.
- Monitored daily operations to ensure adherence to food safety protocols.
- Collaborated with cross-functional teams to enhance safety practices across departments.
Education
The Hills Sports High School
Seven Hills, NSW09-2019
Skills
- Inventory management
- Problem solving
- Team leadership
- Staff supervision
- Cash handling
- Booking management
- Venue promotion
- Food and beverage sales
- Beverage preparation
- Quality assurance
- Positive attitude
- Cash register operation
- Food safety compliance
- Hazard analysis
- Cocktail preparation
- Game monitoring
Timeline
Assistant Venue Manager
Brooks Joran Springs
06.2025 - Current
Venue Supervisor
Plumpton Hotel
03.2024 - 06.2025
Manager
McDonalds
01.2016 - 02.2024
The Hills Sports High School