Linda Kernich
Maitland,SA
Summary
Proven Administration Officer and Business Owner with a track record of enhancing customer satisfaction and streamlining operations at Australia Post. Skilled in administrative support and office management, adept at fostering strong client relationships and driving efficient business processes. Demonstrates exceptional customer relations and team motivation, significantly improving workplace productivity.
Overview
16
16
years of professional experience
Work History
Administration Officer
Country Getaway Holiday Rentals
Maitland, SA
06.2021 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Businesses Owner/ Operator
Australia Post
Maitland, SA
01.2009 - 05.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Money handling
Education
Murrayville Community College
Murrayville Victoria 1993
Skills
- Administrative Support
- Office Management
- Customer Relations
- Payroll and budgeting
Timeline
Administration Officer
Country Getaway Holiday Rentals
06.2021 - Current
Businesses Owner/ Operator
Australia Post
01.2009 - 05.2021
Murrayville Community College