Ling Cao
Glebe,NSW
Summary
Dedicated café worker with expertise in customer service, teamwork, and barista techniques. Proven ability to maintain cleanliness and manage orders efficiently, adapting swiftly to high-pressure situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Worker
Birrigai Cafe
Canberra, ACT
07.2022 - 12.2023
- Prepared and served beverages, ensuring quality and consistency in every order.
- Maintained cleanliness and organization of workstations to promote efficient service.
- Assisted customers with menu selections, enhancing their overall dining experience.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to streamline service during peak hours, improving workflow.
- Implemented feedback from customers to improve service delivery and product offerings.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Maintained clean and attractive product displays to entice customer purchases.
Taekwondo Instructor
Integrity Taekwondo
Canberra, ACT
01.2022 - 12.2023
- Developed and implemented tailored training programs for students of all ages.
- Conducted regular evaluations to assess student progress and adjust instruction methods.
- Organized and led community events to promote martial arts education and engagement.
- Mentored junior instructors, enhancing teaching techniques and overall class effectiveness.
- Maintained equipment safety standards, ensuring a safe training environment for all participants.
- Enhanced students'' physical fitness levels through rigorous exercise routines and targeted drills.
- Continually updated personal knowledge of Taekwondo techniques, trends, and best practices to provide expert instruction for all participants.
- Boosted confidence in students by recognizing individual achievements and encouraging personal growth within the sport.
Education
Bachelor of Engineering - Project Management
University of Sydney
Sydney, New South Wales, NSW07-2028
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Espresso machine operation
- Surface cleaning
- Order management
- Food safety
- Barista techniques
- POS system operation
- Kitchen support
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
French
Limited Working
Certification
- Certified Barista, attaining SITHFAB025 Prepare and serve espresso coffee and, SITXFSA005 Use hygienic practices for food safety
Interests
- Crafting and DIY Projects
- Taekwondo
- Playing Classical instruments
- Dancing
- Sketching and drawing
- Music
- Interior Design
- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- Baking
Timeline
Cafe Worker
Birrigai Cafe
07.2022 - 12.2023
Taekwondo Instructor
Integrity Taekwondo
01.2022 - 12.2023
Bachelor of Engineering - Project Management
University of Sydney