Lorraine Aitken
Summary
Excellent communication skills, Ability to deal effectively with people from a wide range of backgrounds in a respectful and professional manner, Efficient and reliable worker with a mature attitude, self-motivated with proven ability to deliver results individually or as a team member- extensive experience working in team setting, Excellent organizational and time management skills.
Overview
29
29
years of professional experience
Work History
Product Expert, Fine Wine Sales Person
Dan Murphy’s
04.2007 - Current
- Customer service, using cash registers – processing payments By cash and EFTPOS, Replenishing stock and stock control, Building displays, merchandising, Responsible service of Alcohol and tobacco sales, Previously on the stores Safety, Health and Environment team.
Store Manager / Sales
Graceville & Jindalee Cellars (Monier Hotel)
01.2005 - 01.2007
- Responsible for all aspects of opening and closing of the store, Carrying out administrative duties including cash register balancing and banking, Handling staff rostering and allocating of duties, Stock control and orders, Merchandising.
Store Manager / Sales
Middle Park Cellars (Highway Hotel)
01.1995 - 01.2005
- Responsible for all aspects of opening and closing of the store, Carrying out administrative duties including cash register balancing and banking, Handling staff rostering and allocating of duties, Stock control and orders, Merchandising.
Education
Secondary school form 5 level completed -
Cashmere High School
Christchurch New ZealandInternational Wine & Spirits – WSET Intermediate certificate in wines and spirits (distinction) Awards -
TAFE NSW-Northern Sydney Institute
01.2010
Certificate IV in Beauty Therapy -
TAFE QLD- Southbank Institute
Brisbane, QLD01.2008
A.S.W.E National Wine Education Certificate (credit) -
Australian Society of Viticulture & Oenology
01.2005
Completed Traineeship in Hospitality- Product Knowledge 1 &2 QLD Hotels Association -
TAFE Bundamba QLD
01.1989
Skills
- Outstanding communication skills
- Customer Service
- Multitasking and Organization
- Store Merchandising
- Inventory Management
- Cash Management
- POS Systems
- Friendly and Positive
References
On request
Timeline
Product Expert, Fine Wine Sales Person
Dan Murphy’s
04.2007 - Current
Store Manager / Sales
Graceville & Jindalee Cellars (Monier Hotel)
01.2005 - 01.2007
Store Manager / Sales
Middle Park Cellars (Highway Hotel)
01.1995 - 01.2005
Secondary school form 5 level completed -
Cashmere High School
International Wine & Spirits – WSET Intermediate certificate in wines and spirits (distinction) Awards -
TAFE NSW-Northern Sydney Institute
Certificate IV in Beauty Therapy -
TAFE QLD- Southbank Institute
A.S.W.E National Wine Education Certificate (credit) -
Australian Society of Viticulture & Oenology
Completed Traineeship in Hospitality- Product Knowledge 1 &2 QLD Hotels Association -
TAFE Bundamba QLD
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