Lucas Sencek
Blackburn North,VIC
Summary
I am an outgoing, enthusiastic and respectful individual. I love spending time with family and friends, heading down to the beach and cheering on Collingwood at the MCG. I have a strong work ethic with the ability to work both independently and with others to achieve set outcomes. I am currently in Year 12 at Koonung Secondary College and I am employed at Coles - Blackburn North
Overview
3
3
years of professional experience
Work History
Sales Assistant
Coles
Blackburn North, VIC
08.2022 - Current
- I have employed at for just over 3 years. Being employed from the just 15 I have gained exposure across multiple departments including Customer Service and Grocery at multiple stores. During this period I've gained valuable experience in:
- Assisting customers in product selection, providing tailored recommendations and enhancing shopping experience.
- Building strong relationships with customers, resulting in repeat business and referrals.
- Working throughout peak Holiday seasons
- Resolving customer inquiries and complaints efficiently, ensuring satisfaction and loyalty to the brand.
- Greeting customers and provided outstanding customer service.
Event Assistant
Spark Event Group
Melbourne, VIC
10.2023 - 01.2024
- In my short time working at Spark Event Group, I worked at large national events such as the RMIT Graduation and Australian Open 2024. I've worked several roles including crowd control, ticketing & turnstiles, relief work as well as wrist banding at the AO 2024 Finals Festival. These roles have further extended my ability to work in a team effectively and efficiently as well as communicating with patrons from all over the world. My time at Spark further enhanced my abilities to:
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Effectively communicating with people from all parts of the world, navigating language barriers and personal intellectual delays.
- Remain calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
Koonung Secondary COllege
Mont Albert North, VIC11-2025
Skills
- Relationship building
- Planning
- Flexibility and Adaptability
- Composure
- Customer service
- Strong communication and interpersonal skills
- Reliable and responsible
Timeline
Event Assistant
Spark Event Group
10.2023 - 01.2024
Sales Assistant
Coles
08.2022 - Current
Koonung Secondary COllege