Luke A. Murray
Brisbane,QLD
Summary
Innovative Business Development professional experienced in cold contacting, prospecting and generating business in the mid-market segment. Highly skilled in the art of cold contacting, relationship building, follow up and prospect conversion with exceptional communication abilities.
I am a customer focused and approach the marketplace adhering to the following core principles - Integrity, Expertise & Service (in that order). I believe in delivering genuine value and my sales philosophy is authentic selling, the truth is always good enough!
Outside of work I enjoy time with family as well as coaching chess and following formula one. I live by the values explored in the 1927 Poem by Max Ehrmann, Desiderata.
Overview
15
15
years of professional experience
Work History
Business Development Manager
Optus Business Centre & Everything ICT
Brisbane , Queensland
11.2020 - Current
- Skills - Sales Pipeline Development - Prospecting - New b2b Customers - New Customer Onboarding - Phone, Face to Face, & Digital Outreach
- Cold-Call 25 prospects per day (connected), 5 days per week.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
Client Relationship Manager
Datavoice Communications Pty Ltd
Gold Coast , QLD
07.2017 - 04.2019
- Skills - Customer Contact - Sales Process - account Management - Customer focused service
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
National TBS Coordinator
Vita Group Limited
, Australia
04.2010 - 06.2016
- Skills - Customer Satisfaction - Sales Process - Sales Training & Coaching - Strategic Sales Planning - Business Development - Channel Development & Management.
- Managed the deployment of over 1200 PABX systems in 5 states over a 4 year period.
- Improved operations through consistent hard work and dedication to my role.
Local Business Expert
Telstra Store
Brisbane , Queensland
08.2009 - 03.2010
- Skills - Account Management - Sales through Solution Selling - b2b Business Development
Outbound Business Lead Generator
Telco Services Australia
Brisbane , Queensland
04.2005 - 07.2009
- Skills - Phone Based Lead Generation - New Pipeline Development - Sales Process - Qualifying Sales Opportunities - Business to Business Sales
- Consistently a top phone based performer frequently making over 150 cold calls per day, 6 days per week.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Exceeded both targets and personal goals through effective task prioritization and work ethic.
Education
Corinda State High School
Corinda, QLDSkills
- Phone First Sales Prospecting
- Lead Generation
- Pipeline Development
- Consultative Selling Techniques
- Customer Acquisition
- New Business Development
- Enterprise Sales
- Client Consultations
- Direct Email Campaigns
- Business Analytics
- Salesforce Software
- Microsoft Office
- Strategic Partnership
- Networking Events
Motivations
I have a 5-year-old son that I love creating memories with. Over the next few years I wish to be able to provide him every opportunity to have a great education, travel and to enjoy a wonderful life.
References
Piers Brown (BDM) Certn-Intercheck (0492 811 791)
Adam O'Sullivan (Director) Robert + Morrows Technology (formerly Datavoice) (0413 219 919)
Tony Pearson (Associate Director) Optus Corporation (0418 727 100)
Timeline
Business Development Manager
Optus Business Centre & Everything ICT
11.2020 - Current
Client Relationship Manager
Datavoice Communications Pty Ltd
07.2017 - 04.2019
National TBS Coordinator
Vita Group Limited
04.2010 - 06.2016
Local Business Expert
Telstra Store
08.2009 - 03.2010
Outbound Business Lead Generator
Telco Services Australia
04.2005 - 07.2009
Corinda State High School
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