Lyla Fletcher
Summary
Reliable professional with a proven track record at Supply & Demand, enhancing customer satisfaction and increasing sales through expert customer service and stock management. Demonstrates exceptional communication skills and cash handling accuracy. Renowned for adaptability and capable at fostering client relationships.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Supply & Demand
01.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Nandoca
Nandos Peri Peri
01.2022 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Sales Assistant
Bakers Delight
03.2021 - 12.2021
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Psychology - Psychology
RMIT University
Melbourne, VIC10.2026
High School Diploma -
Northcote High School
Northcote, VIC11.2022
Skills
- Cash Handling
- Stock management
- Sales expertise
- Cash Register Operation
- Opening and closing procedures
- Visual Merchandising
- Customer Service
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
Hobbies
I love to dance, and have recently taken up weekly dance classes with a few friends. Additionally, i like to make time for pilates and yoga, as well as exercising my artistic passions, such as drawing, when relaxing.
Timeline
Sales Assistant
Supply & Demand
01.2023 - Current
Nandoca
Nandos Peri Peri
01.2022 - 11.2022
Sales Assistant
Bakers Delight
03.2021 - 12.2021
Bachelor of Psychology - Psychology
RMIT University
High School Diploma -
Northcote High School
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