Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mackenzie Williams

Stafford Heights, Brisbane,QLD

Summary

Dynamic professional with a proven track record in venue promotion and team management at Oh Boy, Bok Choy! Skilled in resolving operational challenges and enhancing customer satisfaction through effective problem-solving and exceptional service. Committed to fostering a collaborative environment while ensuring health and safety standards are met.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Venue Manager

Oh Boy, Bok Choy!
01.2022 - Current
  • Resolved any operational challenges that arose during events by implementing effective problem-solving techniques quickly and efficiently.
  • Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
  • Trained and supervised staff, fostering a team-oriented approach to ensure exceptional guest experiences.

Supervisor

Pizza Hut, Everton Park
06.2018 - 04.2022
  • Monitored inventory levels, facilitating timely reordering of supplies for uninterrupted operations.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

High School Diploma -

Mt Maria College
Mitchelton, QLD
06-2025

Skills

  • Venue promotion
  • Booking management
  • Health and safety
  • Team management

Certification

Certificate IV in Business, College of Health and Business.

Completed September 2021.

Timeline

Assistant Venue Manager

Oh Boy, Bok Choy!
01.2022 - Current

Supervisor

Pizza Hut, Everton Park
06.2018 - 04.2022

High School Diploma -

Mt Maria College

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Mackenzie Williams