Maja Mircic
Tarneit
Summary
Highly ambitious, reliable and self-motivated GP Sales Representative offering a successful track record in highly regulated environments in both sales and pharmaceutical field. Multicultural and confident individual who is ready to be a valuable member of the team and help the company achieve its goals while also fulfilling her own. Fluent in English and Serbian. Pleasant and honest energy that can keep the attention of the client making them believe in the company and their products. Strategic, approachable and resourceful quick learner that is always open to criticism/feedback in order to constantly push my own limits and keep growing so my employer can gain access to my full potential. Ready to put in all the extra work required for my dream job.
Overview
14
14
years of professional experience
Work History
GP Sales Represenatative
DKSH (on behalf of AstraZeneca)
02.2022 - Current
- Developed and maintained strong and trustworthy relationships with teritory HCPs
- Gained access to number of DNSR clinics
- Maninted an excellent relationship and communication with my counterparts (sharing appoitments and strategies)
- Implemeted effective sales strategies that resulted in significit increse in sales numbers and new initiation
- Mainted a top position in the country with number of HCPs visited per day for over a year
- Awarded Inspire Award for Empowerment and Entrepreneurship by DKSH
- Awarded Top Gun Award by AstraZeneca for highest product initiation for Q4 in 2023
- Awarded Highest Quarterly Initiation Award by DKSH in 2023
- Nominaited for Managers Award by Vic West manager
- Helped with training of new employees (in filed days, setting up Veeva, Rxtro, emails).
Stability Analys/Chemist
Aspen Pharma
06.2022 - 12.2022
- Tested samples (medications, syrups and cremas) that are in stability trials using wet chemistry testig such as determination of density, pH, titrations (both menual and auto), water content, loss on drying
- Tested samples (medications, siryps and cremas) that are in stability trials using HPLC (daily - both related substances and assay runs including processing of the results), UV-Vis, ASS disolution
- Wokred on Out Of Spes reports and managed re-testing of the products
- Instrumet troubleshooting.
Research & Development Chemist
Hempel Company
01.2022 - 06.2022
- Working closly with custumers to provide improved products (paint and protective coatings) based on their needs and requests
- Match custumers colour requests for range of projects and work on new colour pallets and catalogues (new products)
- Work on improvements on current colours and protective coatings on the market.
QC Analyst
CSL Company
11.2020 - 01.2022
- Tested lab solutions, sampled raw materials and performed in-process tests for quality of AstraZeneca Covid-19 vaccine (wet chemistry testing and instrument based testing – HPLC, UV-Vis, LC-MS)
- Tested lab solutions, sampled raw materials and performed in-process tests for quality of Flu vaccines (wet chemistry testing and instrument based testing – HPLC, UV-Vis, LC-MS)
- Worked at the Main Store doing quality checks (Visuals and Certificate of Analyses) and sampling of Dangerous Goods and other materials used in manufacturing and production
- Worked closely with the team responsible for purching orders for chemistry department (chemicals and consumables), making sure the invoices are processed correctly and the goods have been received
- Maintained laboratory equipment to keep all tools functional, calibrated and operating efficiently.
QC Analyst
Probiotec
12.2018 - 11.2020
- Tested raw materials, finished products and stability samples using HPLC, GC, AAS, UV-Vis, IR
- Identified and resolved problems with QC instrumentation (HPLC, GC, AAS, UV-Vis, IR, Dissolution Chambers)
- Prepared quality reports and presented results to Laboratory Manager
- Helped with sampling and managing raw materials and stability samples and their testing
- Worked with validation analysts to validate new methods and propose needed changes and improvements
- Cross-checked work and experiments done by other QC Analysts and made sure they comply with existing SOPs
- Tested and prepared laboratory solutions, worked closely with raw materials, finished products and stability samples and performed in-process tests for quality
- Reported non-conforming results and trends along with solutions to supervisor for corrective action
- Maintained compliance with Pharmacopoeia (Therapeutic goods administration -TGA) standards by keeping documents, policies, test methods, SOPs and records current and accurate
- Monitored on-going quality control data to check compliance with product specifications and client's requirements
- Conducted internal audits of the laboratory monthly
- Worked closely with senior team members to deliver project requirements, develop solutions, meet deadlines and develop new products and new test methods
- Leveraged Empower, Word Document and other specific programs used to run instruments such as AAS, UV-Vis, IR-spectroscopy Gas Chromatography to input, collect and analyses data
- Demonstrated self-reliance by meeting and exceeding workflow needs at any given time (including weekend and overtime work)
- Reviewed samples of indexed documentation for accuracy and reported issues to Laboratory Supervisor
- Assisted with development and implementation of quality assurance policies, objectives and procedures.
QC Analyst
Valspar ANZ - Wattyl Paint
05.2018 - 01.2019
- Preforming number of appropriate tests in order to determine the quality of samples compared to the appropriate standards such as colour tests, spray tests, viscosity
- Entering data and results obtained into the system and documenting all produced batches
- Receiving solvents orders and documenting each received batch
- Making appropriate adjustments to the original formula (within the allowed limits) of the product in order to meet company/customer requirements e.g
- Requesting the production to introduce an additional amount of particular solvent in order to achieve needed viscosity of the product
- Approval of further production of a product once all the quality tests are passed and/or stopping the production of a product if required (if there is one or more results that dose not comply with the product specifications.
Salesperson
Harvey Norman
12.2015 - 12.2019
- Managed sales from $20 to deals up to $150000 (Electrical department)
- Worked walk-in costumers and also bulk buyers
- Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships
- Assisted in training of new hires on organizational procedures, policies and sales techniques
- Trained existing stuff on features and maintenance of new products on the market that we were welcoming in our store after attending detailed trainings provided by the company inventing the product itself
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
- Built trust and loyalty by maintaining professionalism while persuading customers
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Recognised by upper managment and custumers for providing expetional services and knowledge.
Research Analyst/Assistant
Baker IDI
02.2014 - 08.2015
- Prepared fresh live cells for chemotherapy drug treatment
- Treatment of cells whit appropriate chemotherapy drug at appropriate time (very time sensitive)
- Preforming live and laser cell imagining of treated samples/cells together with DNA sequencing and gene expression coding
- Managing the project itself, crating new ideas and methods that could be used
- Worked in highly sterile environments
- Worked with highly sensitive samples and drugs
- Practiced extreme accuracy and precision
- Recommended methods to increase yields and reduce risk exposure
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Customer Service
IGA
11.2010 - 11.2016
- Managing afternoon shifts
- Managing orders and delivers
- Managing Deli department
- Managing costumer's complaints and requests
- Managing financial side of the business (closing and opening the shop)
- Recruiting and training new stuff for various positions.
Education
Bachelor of Science(Honors) Chemistry/Biochemistry -
Swinburne University
12.2018
Bachelor of Science in Chemistry -
Swinburne University
12.2017
Skills
- Problem solving
- Planning and coordination
- Exceptional communication skills
- Transparent and honest
- Relationship development
- Team building
- Friendly and approachable
- Objection handling
- Cold-calling
- Client Relationship Management
- Staff Training
- Customer Needs Assessment
- Revenue Generation
- Goal-Oriented
- Developing business plans
Timeline
Stability Analys/Chemist
Aspen Pharma
06.2022 - 12.2022
GP Sales Represenatative
DKSH (on behalf of AstraZeneca)
02.2022 - Current
Research & Development Chemist
Hempel Company
01.2022 - 06.2022
QC Analyst
CSL Company
11.2020 - 01.2022
QC Analyst
Probiotec
12.2018 - 11.2020
QC Analyst
Valspar ANZ - Wattyl Paint
05.2018 - 01.2019
Salesperson
Harvey Norman
12.2015 - 12.2019
Research Analyst/Assistant
Baker IDI
02.2014 - 08.2015
Customer Service
IGA
11.2010 - 11.2016
Bachelor of Science(Honors) Chemistry/Biochemistry -
Swinburne University
Bachelor of Science in Chemistry -
Swinburne University
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