Marina Nacin
3 Kumalie Court, Chambers Flat,QLD
Summary
I am an adaptable and self-motivated professional with several years experience working for Queensland Corrective Services. I have demonstrated a superb ability to work with diverse groups of people. I operate exceptionally well in high-pressure environments and have emotional resilience. I am able to effectively build rapport and foster working relationships. I am an adept problem solver with great time management skills; able to adapt to shifting priorities in ever changing environments. I consistently focus on embedding relevant evidence based tools to appropriately case manage.
Overview
14
14
years of professional experience
Work History
Acting Senior Case Manager
Queensland Corrective Services
06.2024 - Current
- Conducting initial assessments of offenders to identify their criminogenic needs and responsivity factors
- Conducting case management tasks such as brief interventions, urinalysis testing and oversight of electric monitoring
- Prepare high-quality reports and case notes
- Direct interaction with high-risk offenders to appropriately identify risks and needs, and target these via appropriate case management strategies or referrals to relevant services
- Monitor compliance with court or parole board requirements and conditions
- Work within a fast-paced team environment and autonomously on my own caseload
- Ability to prioritize high-risk tasks and manage my time effectively to ensure my responsibilities and tasks are completed in a timely manner
Case Manager
Queensland Corrective Services
08.2023 - 06.2024
- Case manage and supervise individuals subject to community-based supervision orders
- Conduct assessments to understand the risks and needs of individuals being case managed
- Complete high quality reports, case notes and assessments
- Collaborate effectively with internal and external stakeholders
Custodial Corrections Officer
QLD Corrective Services
08.2016 - 04.2022
- Identify at-risk prisoners and appropriately liaise with custodial psychologists and relevant stakeholders to best support the prisoners' needs
- Working in compliance with relevant legislation, and procedures whilst conducting all duties
- Engaging and communicating meaningfully, and respectfully, with prisoners through a trauma-informed approach
- Producing reports and case notes to a professional standard for internal and external stakeholders
- Ensuring custodial operations practice directives are followed, and responsibilities are executed in accordance with legislation and the Corrective Services Act
- Effectively manage crisis situations, de-escalate conflicts or heightened prisoners with safety for all being paramount
- Developing and maintaining productive working relationships with colleagues, management and external stakeholders such as QPS, the courts and Women's Support Services
Supervisor and Retail Assistant
Coles Supermarket
01.2011 - 08.2016
- Serving and communicating with customers daily
- Supervised and mentored staff in customer service, cash management, inventory management, ordering and receiving, merchandising and scheduling
- Developed and maintained relationships with colleagues whilst working in a team environment
- Ensured the occupational health and safety requirements were adhered to
- Operated effectively in extremely fast paced environment
- Managing customer complaints with empathy and within a timely manner
Education
Certificate III in Correctional Practices -
Queensland Corrective Services
01.2017
Bachelor of Justice -
Queensland University of Technology
01.2013
Skills
- Adaptable and flexible
- Person-centric client approach
- Emotionally resilient
- Culturally aware
- Identify and manage risks
- Work according to policy, procedure, and legislation
- Stakeholder collaboration
- Effective time management and prioritization of tasks and responsibilities
- Organized and time-efficient
References
- Karlee Cooper, Supervisor, Queensland Corrective Services, (07) 3080 4200 E: karlee.cooper@corrections.qld.gov.au
- Bronwyn Beach, Supervisor, Queensland Corrective Services, (07) 5503 5255 E: bronwyn.beach@corrections.qld.gov.au
Timeline
Acting Senior Case Manager
Queensland Corrective Services
06.2024 - Current
Case Manager
Queensland Corrective Services
08.2023 - 06.2024
Custodial Corrections Officer
QLD Corrective Services
08.2016 - 04.2022
Supervisor and Retail Assistant
Coles Supermarket
01.2011 - 08.2016
Certificate III in Correctional Practices -
Queensland Corrective Services
Bachelor of Justice -
Queensland University of Technology
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