Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Mark Cross

Bunbury,WA

Summary

Experienced individual with over 20 years of experience in customer service roles. Excellent reputation for superior service and improving customer satisfaction.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Food and Beverage Attendant

Ambrose Estate Wembley Golf Course
Perth, WA
03.2017 - 06.2018
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted wait staff with timely food delivery and guest requests.
  • Provided attentive service and proactively assessed guest needs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Premium Food and Beverage

Optus Stadium
Perth, WA
08.2015 - 02.2017
  • Exceeded goals through effective task prioritization and great work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Collaborated with team members to achieve target results.

Education

Cert 5 in Hospitality Operations -

Mint Training
Perth, WA
02.2010 - 10.2012

Cert 4 in Business Administration -

Foundation Education
06.2021 - 06.2022

Skills

    Beverage preparation

undefined

Software

Microsoft programs

Interests

Music

Current events

Timeline

Cert 4 in Business Administration -

Foundation Education
06.2021 - 06.2022

Food and Beverage Attendant

Ambrose Estate Wembley Golf Course
03.2017 - 06.2018

Premium Food and Beverage

Optus Stadium
08.2015 - 02.2017

Cert 5 in Hospitality Operations -

Mint Training
02.2010 - 10.2012

Similar Profiles

CREATE PROFILE
Mark Cross