Microsoft programs
Mark Cross
Bunbury,WA
Summary
Experienced individual with over 20 years of experience in customer service roles. Excellent reputation for superior service and improving customer satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Food and Beverage Attendant
Ambrose Estate Wembley Golf Course
Perth, WA
03.2017 - 06.2018
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Premium Food and Beverage
Optus Stadium
Perth, WA
08.2015 - 02.2017
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
- Maintained energy and enthusiasm in fast-paced environment.
- Collaborated with team members to achieve target results.
Education
Cert 5 in Hospitality Operations -
Mint Training
Perth, WA 02.2010 - 10.2012
Cert 4 in Business Administration -
Foundation Education
06.2021 - 06.2022
Skills
Beverage preparation
Software
Interests
Music
Current events
Timeline
Cert 4 in Business Administration -
Foundation Education
06.2021 - 06.2022
Food and Beverage Attendant
Ambrose Estate Wembley Golf Course
03.2017 - 06.2018
Premium Food and Beverage
Optus Stadium
08.2015 - 02.2017
Cert 5 in Hospitality Operations -
Mint Training
02.2010 - 10.2012
Similar Profiles
SYLVIA IBRAHIMSYLVIA IBRAHIM
Function and Wedding Coordinator at Ambrose EstateFunction and Wedding Coordinator at Ambrose Estate
Logan BurkhardtLogan Burkhardt
Outside Service Attendant at Superstition Mountain Golf & Country Club Real Estate - Rabold GroupOutside Service Attendant at Superstition Mountain Golf & Country Club Real Estate - Rabold Group
Lexus-ray OpetaiaLexus-ray Opetaia
Waitress Trainee at Tieke Golf EstateWaitress Trainee at Tieke Golf Estate