Martina Whitaker
Belmont,WA
Summary
Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administration Officer
Wembley Electrics
11.2023 - Current
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Invoicing clients.
Receptionist/Assistant Property Manager
House Smart Real Estate
05.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept the reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Completed property condition reports, home opens, final inspections and routine inspections.
Customer Service Team Member
Woolworths
03.2020 - 05.2022
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem, and selecting best solution to solve the problem.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
Team Member
Red Dot
04.2017 - 03.2020
- Kept work areas clean, organised, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximise performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
No Degree - Certificate IV Education Support
North Metro Tafe Midland
12.2022
High School Diploma -
Ursula Frayne Catholic College
Victoria Park, WA10.2019
Skills
- Team work and collaboration
- Positive Attitude and Energetic
- Proficient with word, excel, power-point, outlook
- Time Management Skills
- Quick learner
Certification
- Certificate IV in Education Support
- Certificate III in Business
- Certificate II in Hospitality
- Certificate II in Tourism
- Certificate II in Kitchen Operations
- Completed RSA
Hobbies
- Karate - Have achieved my black belt
- Reading
- Going to the beach
- Basketball
- Baking
Timeline
Administration Officer
Wembley Electrics
11.2023 - Current
Receptionist/Assistant Property Manager
House Smart Real Estate
05.2022 - 11.2023
Customer Service Team Member
Woolworths
03.2020 - 05.2022
Team Member
Red Dot
04.2017 - 03.2020
No Degree - Certificate IV Education Support
North Metro Tafe Midland
High School Diploma -
Ursula Frayne Catholic College