Summary
Overview
Work History
Education
Skills
Certification
Hobbies
References
Timeline
Generic

Martina Whitaker

Belmont,WA

Summary

Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administration Officer

Wembley Electrics
11.2023 - Current
  • Sorted documents and maintained organized filing process.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Invoicing clients.

Receptionist/Assistant Property Manager

House Smart Real Estate
05.2022 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept the reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Completed property condition reports, home opens, final inspections and routine inspections.

Customer Service Team Member

Woolworths
03.2020 - 05.2022
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem, and selecting best solution to solve the problem.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.

Team Member

Red Dot
04.2017 - 03.2020
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximise performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Education

No Degree - Certificate IV Education Support

North Metro Tafe Midland
12.2022

High School Diploma -

Ursula Frayne Catholic College
Victoria Park, WA
10.2019

Skills

  • Team work and collaboration
  • Positive Attitude and Energetic
  • Proficient with word, excel, power-point, outlook
  • Time Management Skills
  • Quick learner

Certification

  • Certificate IV in Education Support
  • Certificate III in Business
  • Certificate II in Hospitality
  • Certificate II in Tourism
  • Certificate II in Kitchen Operations
  • Completed RSA

Hobbies

  • Karate - Have achieved my black belt
  • Reading
  • Going to the beach
  • Basketball
  • Baking


References

House Smart Real Estate 

Name: Adam Bettison

Position Title: Manager

Contact Number: 0409 929 128

Email Address: adam.bettison@housesmart.com.au


Personal Reference 

Name: Mark Millington

Position Title: Magistrate

Contact Number: 0417 977 861 

Email Address: magistrate.millington@justice.wa.gov.au


Timeline

Administration Officer

Wembley Electrics
11.2023 - Current

Receptionist/Assistant Property Manager

House Smart Real Estate
05.2022 - 11.2023

Customer Service Team Member

Woolworths
03.2020 - 05.2022

Team Member

Red Dot
04.2017 - 03.2020

No Degree - Certificate IV Education Support

North Metro Tafe Midland

High School Diploma -

Ursula Frayne Catholic College
Martina Whitaker