Matisse Jurgens
HERMIT PARK,QLD
Summary
I am passionate about my career and eager to secure a new position, seeking opportunities within a well-established company to enhance existing skills and embark on a fulfilling career. My goal is to thrive in a stimulating environment that encourages growth and provides ample room for professional development.
Overview
6
6
years of professional experience
Work History
Bookings Officer / Administration
Queensland Xray
02.2021 - Current
- Manage inbound and outbound calls, ensuring clear and professional communication
- Schedule and coordinate patient appointments for a wide range of medical imaging services, including MRIs, Ultrasounds, X-rays, CT Scans, PET scan, Pregnancy scans, Women's imaging and Diagnostic procedure
- Process WorkCover, DVA, and third-party payments, bookings, and approvals, ensuring compliance with relevant policies and efficient handling of claims
- Coordinate with Radiologists, Specialists, Radiographers, and Sonographers, fostering strong working relationships to support high-quality patient care and accurate diagnostics
- Review, organise, and action incoming referrals and requests, ensuring timely and accurate processing for appropriate follow-up
- Verify and update patient demographic information regularly to ensure accuracy and completeness in the system
Allied Health Receptionist
Unison Health
05.2020 - 12.2020
- Oversee the daily management of incoming and outgoing mail, emails, and faxes, ensuring timely processing and distribution.
- Respond to incoming phone inquiries, providing professional and efficient assistance to patients, clients, and stakeholders.
- Scan, import, and accurately file incoming and outgoing correspondence to maintain organised and accessible records.
- Process WorkCover claims and manage third-party payment transactions, ensuring compliance with relevant policies.
- Maintain and update client medical records, ensuring accuracy and confidentiality in line with privacy regulations.
- Process payments and manage billing for private clients, Medicare, DVA, NDIS, and WorkCover claims.
- Assist with basic clinical tasks and perform delegated medical procedures in compliance with practice protocols.
- Record patient arrivals and update demographic information to ensure accurate and up-to-date patient data.
Promotion Street Team
Southern Cross Austereo
04.2019 - Current
- I am a key member of the Promotions Team, responsible for activating outside broadcasts, station promotions, and large-scale community events for Triple M and HIT FM. This role involves overseeing the setup and execution of activations, managing merchandise displays, and maintaining constant communication with corporate clients and the general public to ensure seamless event delivery and a positive experience for all participants.
Events Waiter Staff
NQ Licensed & Events
08.2018 - 05.2021
- Provide attentive table service at a variety of events, including taking drink orders and delivering food to guests in a timely and professional manner. Responsible for cleaning glassware, event setup, and maintaining a high standard of service throughout each event to ensure a seamless guest experience.
- Organise event setups and manage social functions, ensuring all logistics are handled efficiently. This includes coordinating venue arrangements, overseeing decorations, and ensuring smooth execution of the event from start to finish.
Education
High School Diploma - QCE Certificate
Saint Margaret Mary's College
Townsville12.2019
Skills
- Time Management
- Teamwork
- Relationship Building
- Organisational Skills
- Multitasking Abilities
- Professionalism
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- Canva
- Buffer
- RIS
References
- Brenda-Lee Locke
QXR Bookings Senior, 0434 947 159
Brenda-lee.Locke@qldxray.com.au
- Melissa Cragg
QXR Bookings Colleague, 0408 089 326
melissa.cragg@qldxray.com.au
Timeline
Bookings Officer / Administration
Queensland Xray
02.2021 - Current
Allied Health Receptionist
Unison Health
05.2020 - 12.2020
Promotion Street Team
Southern Cross Austereo
04.2019 - Current
Events Waiter Staff
NQ Licensed & Events
08.2018 - 05.2021
High School Diploma - QCE Certificate
Saint Margaret Mary's College
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