Miriam Groube
Aspendale Gardens,VIC
Summary
Dynamic Postal Services Officer with Australia Post, skilled in package handling and parcel tracking. Proven ability to enhance operational efficiency and customer satisfaction through effective communication and teamwork. Committed to workplace safety and adept at navigating postal regulations, ensuring accurate processing and delivery of mail.
Postal services professional with comprehensive experience in mail handling, sorting, and customer service. Known for strong collaboration with team members to achieve smooth operations and reliable service. Consistently adaptable to changing needs, ensuring efficiency and customer satisfaction through effective problem-solving and communication skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Australia Post Postal Services Officer
Australia Post
Springvale, VIC
06.1997 - 10.2025
- Assisted in sorting and delivering mail efficiently within designated routes.
- Supported postal staff by handling customer inquiries and providing service information.
- Learned to operate postal equipment, ensuring accurate processing of outgoing mail.
- Participated in training sessions on safety protocols and operational procedures.
- Collaborated with team members to maintain cleanliness and organization in work areas.
Skills
- Package handling
- Workplace safety
- Parcel tracking
- Postal regulations
- Box sorting
- Passport processing
Certification
- Certificate II Retail Operations - Swinburne University
Timeline
Australia Post Postal Services Officer
Australia Post
06.1997 - 10.2025